eGain Mail Pricing: Cost and Pricing plans

eGain Mail Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

eGain Mail Custom

Features

Predefined workflows to manage incoming email and webform inquiries.
Service level agreement (SLA) triggers to automate email routing and monitoring.
Intelligent parsing of the content of all inbound email queries. Ability to send auto-responses and recommend responses to agents.
Tracking of all customer queries.
Complete customer information and interaction history, across channels, to email customer service agents, enabling informed interactions.
Access to the centralized knowledge base that enables call center agents to accurately resolve complex inquiries and processes. The agents can also contribute to the knowledge base and capture invaluable expertise on the fly.
Varied collaboration options with experts within and outside the system.
Comprehensive analytics and real-time alarms for operational performance management

Disclaimer: The pricing details were last updated on 10/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

eGain Mail FAQs

How much does eGain Mail cost?

eGain Mail provides a custom pricing for their software.

Learn more about eGain Mail pricing.

Does eGain Mail offer a free plan?

No, eGain Mail does not offer a free plan.

Learn more about eGain Mail pricing.

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