Eden Workplace Reviews

User Rating

4.8/5 (Based on 90 Ratings)

Rating Distribution

Excellent
82.2%
Very Good
16.7%
Average
1.1%
Poor
0%
Terrible
0%

User Sentiments

User-Friendly Interface, Efficient Desk Booking, Seamless Slack Integration, Comprehensive Reporting

Occasional Software Glitches, Limited Mobile App Functionality, Confusing Room Booking Feature, Complex Admin Portal Navigation

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Review Summary

Eden's user reviews highlight its strengths in fostering collaboration, communication, and a sense of community within organizations. Users praise the platform's intuitive interface and wide range of features, including customizable workspaces, video conferencing, and task management capabilities. While some users mention occasional technical glitches, overall feedback is overwhelmingly positive, with many users emphasizing Eden's ability to enhance teamwork and productivity.

Pros

Streamlines workplace operations with centralized communication and task management.
Enhances team collaboration through project workspaces and file sharing.
Provides robust analytics for datadriven decisionmaking and performance tracking.

Cons

Interface can be overwhelming for new users, requiring a learning curve.
Limited customization options may not suit all business needs.
May not integrate seamlessly with all thirdparty applications.

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Reviews

Verified User in Financial Services

December 5, 2024 Source: G2.com

Easiest way to manage in-office days!

What do you like best about Eden?

Visual maps for seating - I hardly remember the desks I prefer to book by their number, but by their location.

What do you dislike about Eden?

Slack integration can be a bit buggy (I'll use the shortcut, and then 5 different messages all asking me to select a date will appear at the same time)

What problems is Eden solving and how is that benefiting you?

Managing in-office desk bookings in a remote-first company. Feature on Eden, like recurring desk bookings, make it easy to have consistency & peace of mind in an office where the in-person attendance varies on a day to day basis.

Theresa C

January 26, 2024 Source: G2.com

and booking sea A great on going relationship and very much great support and help answering any question

What do you like best about Eden?

Helpful is wen I have a issue I'll chat with Eden And all be well

What do you dislike about Eden?

Nothing I have ever had for Eden..always support and help

What problems is Eden solving and how is that benefiting you?

I had a issue with the calendar not updating and wen relogged out it was fine.

Verified User in Financial Services

August 2, 2023 Source: G2.com

Great!

What do you like best about Eden?

.Helps with office organization and making sure you have a seat ready for you when you arrive

What do you dislike about Eden?

I don't really have any problems with the way that eden operates

What problems is Eden solving and how is that benefiting you?

We recently had an increase of employees and it has really helped us plan out our spaces to make sure that everyone has somewhere to work, and to keep track of the number of people

Verified User in Computer Software

April 27, 2023 Source: G2.com

Eden is great!

What do you like best about Eden?

Functional & very user-friendly. We love using Eden!

What do you dislike about Eden?

I wish they integrated better with Sapling.

What problems is Eden solving and how is that benefiting you?

Helps us gather data like who is visiting and how often.

Amber Leigh S

April 20, 2023 Source: G2.com

Good product with lots of potential

What do you like best about Eden?

Eden is very supportive of feedback. I've seen several things built or improved after recommended feedback. They have a lot of great features that I use regularly.

What do you dislike about Eden?

The admin portal can be confusing where things are organized; it's not intuitive. I'd like to see continued improvements to the layout and added neighborhood features.

What problems is Eden solving and how is that benefiting you?

Eden is assisting in data tracking for space usage as well as safety management. We have check-ins tied to our access control so it's only active for those who booked.

Verified User in Sporting Goods

April 20, 2023 Source: G2.com

Top Notch Workplace Platform

What do you like best about Eden?

I discovered Eden back in 2021 when our office was organizing a hybrid work format. I came across Eden and what sold me was the features it offered. Not only could I assign desks to employees, but I could customize the information like what days they will be in the office, work title, and picture.

What do you dislike about Eden?

The only downside I can see with Eden is the pricing for additional offices. I wish there was a way to have package deals where a company could have pricing for one office and a different pricing for more than one office. Other than that, I can't find any downsides or dislikes about Eden!

What problems is Eden solving and how is that benefiting you?

Eden provided insight to employees when they were booking a desk. They can see if their teammates are in the office or their supervisor. They can hover over desks and find who's in their neighborhood and what days they are in or out of the office.

Verified User in Human Resources

April 20, 2023 Source: G2.com

Very user friendly, Provides a great experience for employees

What do you like best about Eden?

What I like best about Eden is the clean user interface and the easy access to book a desirable seating arrangement and to assist employees with their needs quickly and efficiently.

What do you dislike about Eden?

I would say accessing specific parameters when it comes to obtaining logistical data. Also, even though we have an excellent Rep, the customer service response time could be better.

What problems is Eden solving and how is that benefiting you?

Eden is solving our overall visitor and employee tracking. For audits and security protocols, we need access to data that tracks who comes and goes, and Eden helps us in that aspect.

Chad K

April 20, 2023 Source: G2.com

Modern platform with great integrations

What do you like best about Eden?

As an IT professional, Eden's offering of integrations (directory and SAML) are excellent. This means the folks who manage and use Eden have a really fantastic experience as well.

What do you dislike about Eden?

I think some calendar integrations would be helpful, i.e., for automatically determining if employees are in or out of the office, etc. That way, there would be less manual effort needed from the users.

What problems is Eden solving and how is that benefiting you?

Desk management, office management in general. A comprehensive platform that integrates well.

Verified User in Online Media

January 21, 2023 Source: G2.com

Amazing software to helped us navigate our RTO

What do you like best about Eden?

Eden has helped us maintain efficiency and order as we moved into a new space. The platform is easy to navigate and has different features that we can add or remove based on our needs. If we had any questions or concerns, our CSM was always on hand to offer us support or solutions. The price point is also extremely affordable given the service they provide for our company.

What do you dislike about Eden?

Recommendations to others considering Eden?

This software is also extremely convenient to use. Most of our employees did not even need to undergo training to figure out how to utilize the platform. The interface is easy to understand and navigate. All pertinent information and features are available on the homepage so it was not time consuming to sign up or check in. Integrating this with Slack and Google Calendar also made the transition to this software quite seamless.

What problems is Eden solving and how is that benefiting you?

Sometimes there will be glitches/bugs within the mobile app or the desktop version, or sometimes syncing issues between both...however our CSM is always on top of these concerns and works with us quickly to resolve any tech issues we encounter.

Verified User in Information Technology and Services

December 16, 2022 Source: G2.com

Eden System

What do you like best about Eden?

The ticket system is what I find most useful. Its been able to help make operations run more smoothly by having this workflow. It's also helped with not having to filter through 100 slack messages per day.

What do you dislike about Eden?

I think the integration with slack still needs some work. I would ideally like if I was receiving a ticket to receive a notification via slack so I'm not always having to remind myself to look at the various boards.

What problems is Eden solving and how is that benefiting you?

It's helping simplify operations processes and helping maintain our office space a safe environment, especially when we have various visitors coming for events.

Eden Workplace Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Eden Workplace?

Review Summary

Pros

Cons

Verified User in Financial Services

Theresa C

Verified User in Financial Services

Verified User in Computer Software

Amber Leigh S

Verified User in Sporting Goods

Verified User in Human Resources

Chad K

Verified User in Online Media

Verified User in Information Technology and Services

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