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About Echowin

Welcome to the future of customer service: Echowin! Powered by breakthrough Artificial Intelligence technology, Echowin is the industry leader in natural language understanding to help customers to communicate with business – more intuitively, more quickly, and more effectively. No longer have to rely on time-consuming processes and frustratingly slow response times. Echowin can recognize the language that the customers communicate in and provides immediate answers to all of their customer service questions, in real-time! There’s no need to spend time manually entering customer queries into a search engine or scrolling through a list of FAQs. In just one step, Echowin can move the company’s customer service to a whole new level. Thanks to Echowin, customers will receive personalized and responsive service that leaves them feeling confident and valued. They can talk in the language they choose, and Echowin’s natural language understanding will still pick up the meaning. Better yet, its AI-driven nature can anticipate customer needs before they even need to ask! And Echowin doesn’t just keep customers happy – its scalable architecture means can keep up with the increasing demand on customer service teams while still keeping costs down.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

Echowin Features

Monitoring

Helps to monitor the database content and data accessibility in an automated and orderly manner

Analytics

Allows integration with other analytical tools or has it inbuilt

Spam Blocking

Filters out spam from comments and blocks spam users

Lead Generation

Helps in identification of a potential client for a business

Call Monitoring

Allows you listen to all inbound and outbound calls.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

For Call Centers

This feature makes the software suitable for implementing in call center work environment
Echowin Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 19/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Echowin Pricing.

Echowin Alternatives

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Videos on Echowin

Echowin FAQs

What is Echowin used for?

Echowin offers the following functionalities:

  • Monitoring
  • Analytics
  • Spam Blocking
  • Lead Generation
  • Call Monitoring
  • Customer Support
  • Access Control
  • For Call Centers

Learn more about Echowin features.

Does Echowin provide API?

No, Echowin does not provide API.

Echowin Contact

Vendor Details

Longmont, Colorado Founded : 2022

Contact Details

(820) 345-5040

https://echo.win/

Social Media Handles

Customers

Chatgpt
Google Cloud
OpenAI
Telynx

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