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Dubsado Reviews

User Rating

4.5/5 (Based on 104 Ratings)

Rating Distribution

  • Excellent

    65.4%
  • Very Good

    21.2%
  • Average

    8.7%
  • Poor

    2.9%
  • Terrible

    1.9%

User Sentiments

Workflow Automation, Customizable Branding, Client Portal, Extensive Integrations

Steep Learning Curve, Lack of Mobile App, Limited Customization, Occasional Bugs

Do You Use Dubsado?

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Review Summary

Dubsado garners praise for its intuitive user interface, task automation, customizable workflows, and robust client management features. Users appreciate its ability to streamline communication, schedule appointments, and send invoices. However, some reviewers note occasional bugs, learning curve for advanced features, and limitations with certain integrations. Overall, Dubsado is highly valued for its efficiency, versatility, and time-saving capabilities, making it a popular choice for businesses seeking a comprehensive CRM and workflow management solution.

Pros

  • Easy to use and intuitive interface.
  • Comprehensive suite of features for small businesses.
  • Excellent customer support and onboarding resources.
  • Flexible pricing options to fit different budget constraints.

Cons

  • Some users report occasional bugs or glitches.
  • Limited integration options with certain thirdparty software.
  • Can be overwhelming for larger businesses with complex needs.
  • Some users find the pricing model to be expensive.

AI-Generated from the text of User Reviews

Reviews
AB

Anna B

April 24, 2023 Source: G2.com
"Great CRM for creatives"
What do you like best about Dubsado?

It's versatile and functional and able to be completely made to look on brand for my business which I love. It integrates with my systems easily and is easy to use.

What do you dislike about Dubsado?

While I have only used Dubsado and can't compare to other CRMs I do wish it had an app for my phone. That is my only real complaint is no app. Everything else is really great.

What problems is Dubsado solving and how is that benefiting you?

Organizing clients and the projects. It keeps multiple projects with same client organized which is great. I also love the ease of payment and professional big business look for this solo entrepreneur.

Read more
BN

BT N

March 8, 2023 Source: G2.com
"BTN DUBSADO REVIEW"
What do you like best about Dubsado?

Integrating accounting, contracts and proposal(s) when dealing with clients. It is a CRM workspace software with scheduling and contact list management. The best is the ability to integrate with other software.

What do you dislike about Dubsado?

There are a few limiting issues with the software, such as the inability to control print margins and restraining factors with the statement of invoices. It is currently not possible to print and send a statement to clients highlighting pending invoices.

What problems is Dubsado solving and how is that benefiting you?

Client Management Relations and process automation with project management, invoicing and keeping track of contracts. Additionally, Dubsado removes the laborious manual processes, and best of all, digitally signed contracts are possible.

Read more
RK

Raylin K

February 3, 2023 Source: G2.com
"Dubsado was a highly efficient and helpful tool"
What do you like best about Dubsado?

My emails and tasks are easily found, catagorized very well. Email communications with clients are

What do you dislike about Dubsado?

The tasks features become hard to archive. Takes several steps to finally archive tasks.

What problems is Dubsado solving and how is that benefiting you?

keeping client accounts well managed and emails easily obtainable

Read more
CD

Craig D

August 31, 2022 Source: G2.com
"Dubsado is a lifesaver for my business!"
What do you like best about Dubsado?

I love that I can automate interactions.

What do you dislike about Dubsado?

I wish it offered texting in its workflows.

What problems is Dubsado solving and how is that benefiting you?

It helps me stay on top of new leads, while also better serving my current client base.

Read more
AY

Aaron Y

August 2, 2022 Source: G2.com
"A tool that every business needs"
What do you like best about Dubsado?

The workflows integrated with client management and even automated emails takes our service to a whole new level. It allows us to seamlessly communicate with potential clients and efficiently and professionally onboard a client once they sign proposal (which can also be created in Dubsado)

What do you dislike about Dubsado?

I don't know that I have found any downsides to the platform yet. Maybe the learning curve. It takes some time to get use to the platform but that comes with any new technology/software.

What problems is Dubsado solving and how is that benefiting you?

Proposals, onboarding of clients, responses to potential clients and a number of other things. This frees up our team to do what we do best, which is accounting. We can trust that dubsado will guide us through the workflow and get us where we need to be

Read more
JH

Jaclyn H

May 26, 2022 Source: G2.com
"Great for starting a business and for freelancers!"
What do you like best about Dubsado?

I love all of the ways you can set up templates so you don't have to type the same emails over and over again. I also love how clean everything looks when you are communicating to your clients, from invoices to sending contracts.

What do you dislike about Dubsado?

It doesn't seem to be built for companies that have more than a few employees or who use sub-contractors that may need to communicate to clients if you want to track all communication.

Recommendations to others considering Dubsado:

Do their Dubsado Beginner Study Group before setting up your account so you can understand it and set it up properly. Probably the best training I have ever received from a company.

What problems is Dubsado solving and how is that benefiting you?

Dubsado helps make invoicing easy by sending reminders to clients automatically and sending recurring invoices automatically so i don't have to think about it! It also allows us to keep things everything organized in a client file like contracts, proposals, communications, and invoices. It also helps us capture leads and process those leads so we ensure no potential client gets lost.

Read more
TB

Trenice B

May 15, 2022 Source: G2.com
"DUBSADO IS THE BEST CRM TOOL"
What do you like best about Dubsado?

The best thing about Dubsado is I can manage all my projects and collect payments all in one place. I use Dubsado as my primary way to collect data, communicate with my clients, and keep track of their projects.

What do you dislike about Dubsado?

I'm not too fond of the lack of customization. If you want to slay your Dubsado, you'll have to purchase a template. Dubsado just started working on a new BETA interface for their forms. So that's a plus.

Recommendations to others considering Dubsado:

The best investment you'll ever make for your business. It does take time to set it up, but it's worth it.

What problems is Dubsado solving and how is that benefiting you?

Dubsado makes it easy for me to keep all my notes, appointments, payments, and project progress in one place. My team and I are more productive in my business. I

Read more
MG

Mariana G

April 21, 2022 Source: G2.com
"The best way to onboard my clients!"
What do you like best about Dubsado?

Easy to build templates, invoices and proposals.

Avoid the repetition of tasks, since I have pretty much all created in advance!

What do you dislike about Dubsado?

I'd love to have more calendar templates for each of my team members and be able to get paid on multiple currencies.

What problems is Dubsado solving and how is that benefiting you?

I solve many of my daily time consuming tasks, such as emailing, invoicing, invoice reminders and automated workflows.

Read more
AW

Adonya W

February 24, 2022 Source: G2.com
"Onboarding of new clients is now a breeze!"
What do you like best about Dubsado?

I prefer specific processes to be on autopilot, which makes things easier for new clients and me.

Dubsado has saved me so much time because I can onboard and manage clients with greater efficiency. Plus, compared to similar products, this app simply offers more features at a better price point.

What do you dislike about Dubsado?

It would be nice not to have to create a new client project whenever an existing one signs a new contract.

What problems is Dubsado solving and how is that benefiting you?

I love being able to manage all aspects of the client lifecycle in a single location. I don't have to go to a different system to email, invoice, schedule, or send documents.

Read more
AU

Anonymous User

January 19, 2022 Source: G2.com
"Wonderful, all-in-one client management tool for service based businesses"
What do you like best about Dubsado?

I love that it replaced about six different softwares for me (contracts, invoicing, payment processing, forms, client portal, scheduler). It is customizable and many of the features can be automated. I also love the customer support team. The owners and team are always improving the software and adding new features.

What do you dislike about Dubsado?

I wish it had an app so that I can be notified when I get a new lead or when a client completes a form, etc. For now, I have the Dubsado URL saved on my homescreen on my phone to easily access.

What problems is Dubsado solving and how is that benefiting you?

For me it has replaced about six different softwares with my business and client management. It saves me time and makes a great customer experience for new clients that need to sign contracts, make payments, complete forms, etc.

Read more

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