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Diffbot Reviews

User Rating

5/5 (Based on 40 Ratings)

Rating Distribution

  • Excellent

    95%
  • Very Good

    5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Diffbot?

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Review Summary

Diffbot's users appreciate its accurate and reliable data extraction capabilities, which enable them to gather meaningful insights from unstructured text data. They also value its user-friendly interface and extensive documentation, which make it easy to integrate with various applications and programming languages. Additionally, users praise Diffbot's excellent customer support, which promptly addresses any queries or issues. However, some users have expressed concerns regarding the accuracy of extracted data in certain cases, particularly when dealing with complex or niche content.

Pros

  • Robust Data Extraction: Diffbot's AIpowered data extraction technology efficiently captures valuable insights from unstructured data sources.
  • Seamless Integration: The platform provides seamless integration with various data sources and applications, enabling effortless data retrieval and analysis.

Cons

  • ResourceIntensive Processing: Data extraction processes can be computationally intensive, potentially leading to delays or resource constraints.
  • Data Accuracy Reliance: The accuracy of extracted data hinges on the quality and consistency of the input data sources.

AI-Generated from the text of User Reviews

Reviews
KL

Kurt L

December 7, 2022 Source: G2.com
"Diffbot is a game-changer."
What do you like best about Diffbot?

Diffbot makes the difficult task of managing data and extracting useful information much easier. They provide access to a seemingly infinite amount of company and contact information and are continuously improving their user interface to add even more value. I use Diffbot every chance I can!

What do you dislike about Diffbot?

Diffbot is very responsive and always willing to help. Their interface still needs some improvements, but I have been their client for over a year now and have seen vast improvements.

What problems is Diffbot solving and how is that benefiting you?

Diffbot is a better version of ZoomInfo with more capabilities beyond primary company, industry and contact info. They have additional tools which allow for data enrichment and are progressing towards in-depth market analytics. Indeed a total-package solution.

Read more
AU

Anonymous User

February 11, 2021 Source: G2.com
"Great enrichment tool"
What do you like best about Diffbot?

1) Enrichment data

2) Ability to query data in aggregate

What do you dislike about Diffbot?

1) Being charged based on entities

2) Being charged as we go (I wish there was a way to limit my queries)

What problems is Diffbot solving and how is that benefiting you?

Lead enrichment

Lead sourcing

Customer profiling

Read more
TW

Tom W

January 21, 2021 Source: G2.com
"Excellent and reliable service over 4 years"
What do you like best about Diffbot?

High detection accuracy and uptime: most of the time we can send API requests and know that the responses from Diffbot will be valid.

What do you dislike about Diffbot?

Some old versions of Python are used (<3.0) and could be upgraded.

What problems is Diffbot solving and how is that benefiting you?

We have been using the Article and Analyse APIs as a core part of our pipeline. After doing a build-vs-buy comparison, we realized that it would be far preferable to leave this step to an external best-in-class solution, rather than to build (and importantly *maintain*) in-house. Wherever the automated page structure analysis fails, our team can easily "teach" it the structure, and in the rare cases where that fails, the Diffbot team are very responsive to address issues.

Read more
NA

Nitin A

November 23, 2020 Source: G2.com
"social media and news monitoring"
What do you like best about Diffbot?

Diffbot provides great APIs, technical resource, and overall service. Their technical resources are one of the most advanced and highly accurate. Diffbot's team keeps their APIs up to date with social media's rapid evolution. The customer support is equally helpful and very friendly. They are very willing to work with flexible scenarios, accommodate needs and low budgets for small research groups, provide demo and trial accounts to experiment. Overall, they are the best social media data provider and analysis company, in my experience of over a decade.

What do you dislike about Diffbot?

This is more like a suggestion. Diffbot has several excellent capabilities and they are constantly improving and adding new features. Current customers and perhaps prospective ones too would benefit from a weekly/monthly newsletter, or social media updates, about these new developments.

Recommendations to others considering Diffbot:

I would strongly recommend Diffbot. But if you are still undecided, contact their support staff for demo/trial account. You won't regret it!

What problems is Diffbot solving and how is that benefiting you?

Social media and news monitoring.

Diffbot's services have allowed us to streamline our data collection method. Previously, we wrote our own web crawlers/scrapers for blog sites which would break quite frequently. Diffbot has removed that hurdle. We are now looking forward to using the NLP/AI capabilities provided by Diffbot.

Read more
EC

Eddie C

September 1, 2020 Source: G2.com
"A very good service for anyone needing content extraction and much more."
What do you like best about Diffbot?

Having tried a number of similar services in the past, we were very pleasantly surprised as to how good the content extraction is. The contacts we have dealt with at Diffbot have also been extremely helpful.

What do you dislike about Diffbot?

There's not much to dislike. It does the job very well.

What problems is Diffbot solving and how is that benefiting you?

Clean spidering and content extraction of websites.

Read more
AU

Anonymous User

August 31, 2020 Source: G2.com
"Diffbot's Knowledge Graph is truly a web-scale database you can query"
What do you like best about Diffbot?

The KG is amazingly comprehensive. Products, people, corporations, and more all linked together in a contextual way.

KG provides a user friendly way of feeling like you've scraped the whole web. No custom scraping rules, no need to figure out the nuances of where information is housed online. Just query and see if what you're looking for is on the public web.

Finally, export features are great. You can export to CSV or JSON. I believe there are also a host of APIs where you can extract data on different entity types.

What do you dislike about Diffbot?

For advanced queries you do have to learn Diffbot's query language (DQL)

Recommendations to others considering Diffbot:

Try out the free trial. It doesn't take long to get up and running with the KG. In a matter of a few minutes you can begin to see what types of entities are returned from queries. If you want a little more hand holding reach out for a demo and their team will show you some cool queries, use cases for the Knowledge Graph, etc.

Also, Diffbot's crawling product is relatively low barrier to entry. Try it out to pull ALL SORTS of data from competing sites.

What problems is Diffbot solving and how is that benefiting you?

We've used Diffbot's KG for a variety of online media operations including:

- Live news monitoring of higher education entities

- Pulling of trends for data journalism projects

- Product price fluctuations for the purposes of placing affiliate links

Read more
UM

User in Online Media

August 31, 2020 Source: G2.com
"Diffbot's Knowledge Graph is truly a web-scale database you can query"
What do you like best?

The KG is amazingly comprehensive. Products, people, corporations, and more all linked together in a contextual way.

KG provides a user friendly way of feeling like you've scraped the whole web. No custom scraping rules, no need to figure out the nuances of where information is housed online. Just query and see if what you're looking for is on the public web.

Finally, export features are great. You can export to CSV or JSON. I believe there are also a host of APIs where you can extract data on different entity types.

What do you dislike?

For advanced queries you do have to learn Diffbot's query language (DQL)

Recommendations to others considering the product:

Try out the free trial. It doesn't take long to get up and running with the KG. In a matter of a few minutes you can begin to see what types of entities are returned from queries. If you want a little more hand holding reach out for a demo and their team will show you some cool queries, use cases for the Knowledge Graph, etc.

Also, Diffbot's crawling product is relatively low barrier to entry. Try it out to pull ALL SORTS of data from competing sites.

What problems are you solving with the product? What benefits have you realized?

We've used Diffbot's KG for a variety of online media operations including:

- Live news monitoring of higher education entities

- Pulling of trends for data journalism projects

- Product price fluctuations for the purposes of placing affiliate links

Read more
GH

Georg H

June 10, 2020 Source: G2.com
"Great service for both, quick MVPs and professional applications"
What do you like best about Diffbot?

The parsing quality is best of breed - and adapts well to all sorts of websites

What do you dislike about Diffbot?

The scheduling and organizing of crawljobs is not perfect yet - hoping to see some improvements coming up there.

What problems is Diffbot solving and how is that benefiting you?

We use Diffbot to crawl a large amount of global news outlets

Read more
IK

Ian K

June 2, 2020 Source: G2.com
"Like an extension of our infrastructure"
What do you like best about Diffbot?

Working with just one engineer, we were able to get a simple integration going within a week. We used the Article API to scale up and improve something we had already been doing in-house but didn't have the necessary resources to justify doing on our own. Diffbot allowed us to outsource something that was not a core focus and use those freed up resources to scale up other aspects of our infrastructure.

What do you dislike about Diffbot?

Not much really. Our rep keeps reminding us we're only using a fraction of what we could be using. One of these days we'll have the time to explore some of the higher-level knowledge graph APIs, one of these days.

What problems is Diffbot solving and how is that benefiting you?

Crawling and extracting information from HTML.

Read more
AU

Anonymous User

June 1, 2020 Source: G2.com
"Diffbot has been invaluable for news monitoring"
What do you like best about Diffbot?

We use Diffbot for news monitoring, and their article extraction capabilities are scalable, cost efficient and the right fit for our use case.

What do you dislike about Diffbot?

There's not much to dislike for how we use Diffbot.

What problems is Diffbot solving and how is that benefiting you?

Scalable news monitoring is difficult to accomplish when your solution is completely built or managed in-house - Diffbot AI solves the technical challenges of article extraction from unstructured web pages, for us to get rich structured public data.

Read more

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