DeskAlerts Reviews

constantly updated with new and useful features, easy to use interface, integrates well with other systems, such as data historian.

Occasionally, new releases introduce hugs

Provides instant emergency alerts to desktop during environmental incidents, ensuring quick response and safety.

user friendly interface and multichannel support.

The pricing and feature set may feel excessive for smaller organizations.

Ensuring 100% message delivery and visibility, improving employee response times, enhancing compliance, reducing communication delays.

.The ability to quickly send and receive desktop alerts from the team

The interface sometimes lags and it sometimes closes automatically

The team collaboration becomes easy with

DeskAlerts allows our company to notify users with a desktop "toaster pop" message for outages, upgrade notices, and other important events. This software is used daily for our Network Operations team and keeps our customer service reps up to date on outages to support our customers. The software is straightforward to implement and integrates with Active Directory with ease. All of our implementations have come with the assistance of DeskAlerts support, who although are not in a local time zone, make a concerted effort to deliver a reliable service experience.

Correcting issues with the software often requires installing a corrected version over the current version.

Emergency notifications for network outages were being sent by email and were being missed by the Center Center reps who didn't have time to be parsing emails during calls. The desktop alerts allowed the reps to see a quick message about outages or upgrades without having to leave the billing system software, ensuring they remained focused on answering calls over checking email.

Very quick and easy way to send all type of alerts to everybody in the business, and more effective than emails.

The client software is not multilanguage

Reaching workers easy and fast with more impact than any other traditional way. Can manage wallpapers in a great way.

-Easy onboarding for customers

-Very reliable

-User friendly interface

-Localized sales, implementation and customer support

Very User friendly with a simple UI that is easy to understand.

There are not any major drawbacks that I can think of.

Helped my previous organization send out user alerts to individual desktops. Very simple to use in a remote environemnt.

.i love deskalerts as it helps my colleagues to notify me related to the task and meeting attendings , it also helps our product owners to push any deadlines and changes if there are any

I love deskalers but there are some issues with it that are minor but still persist such as compatibility of devices as there are some older legacy systems in our organizations i would like to ask the developers of deskalerts to consider these

deskalerts solves various business problems as we work on ticketing systems if there are any high priority tickets coming to the system it helps us to reach our employees quickly and efficiently , also deskalerts helps our employees to attend the standup calls which are scheduled at the time of these emergy tickets

Best thing about the platform is ability to share information with an attachment to large set of people without relying on unsafe third part hosting platforms.

Only thing I found off is the solution is not widely known in the market and hence a different functionality of the platform is not known to many and still not being leveraged fully.

Solving employee engagement with ability to give the anonymous surveys and check the pulse of large head counts in a quick manner without any movements from home screen.

This tool has multiple features but I like feature of tracking messages where you can check if message is delivered or not , it is read by user or not etc.

UI can be improved to bring the simplycity and make it easy for all types of customer base.

It solves communication problem and provide good platform to improvr business.