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Definitive Healthcare Reviews

User Rating

4.2/5 (Based on 41 Ratings)

Rating Distribution

  • Excellent

    68.3%
  • Very Good

    12.2%
  • Average

    2.4%
  • Poor

    2.4%
  • Terrible

    14.6%

Do You Use Definitive Healthcare?

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Reviews
CM

Christopher M

March 4, 2026 Source: G2.com
Efficient and Detailed Healthcare Insights, Needs More Inclusivity
What do you like best about Definitive Healthcare?
I like that Definitive Healthcare provides specific details on measures around restraints and seclusions, along with any reported infractions. It helps identify if a hospital is having issues with restraints, seclusions, or ED boarding at the ER with psych patients. The initial setup was very easy for me due to the simple login and user ramp up process.
What do you dislike about Definitive Healthcare?
I wish Definitive Healthcare included non-hospital providers. Also, the tracking of territory and saved searches could be more user-friendly.
What problems is Definitive Healthcare solving and how is that benefiting you?
I use Definitive Healthcare for sales targeting and client research. It helps identify core issues hospitals may have, particularly around behavioral health, restraints, and seclusions.
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GG

Grenvill G

July 25, 2024 Source: G2.com
Healthcare Data Market
What do you like best about Definitive Healthcare?
Increase sales productivity and analyse data.
What do you dislike about Definitive Healthcare?
Poor customer service and waiting period is long.
What problems is Definitive Healthcare solving and how is that benefiting you?
It helps to find patients and referral patterns.
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HM

Haley M

August 8, 2023 Source: G2.com
Informative summary of organizations
What do you like best about Definitive Healthcare?
a one stop shop for all the background insights and statistics on an organization. anything from financials statements, list of executives to size and affliations. i dont believe you could find this information just by googling, and if you could, it would take 10x the amount of time. the infromation is displayed in an easy to understand format. all the information stays up to date.
What do you dislike about Definitive Healthcare?
the only downside is i wish there was even more information. The same information can not always be pulled for every organization so sometimes there are small gaps however i dont believe that is directly Definitives fault.
What problems is Definitive Healthcare solving and how is that benefiting you?
most of this information you can not find just by searching the internet unless a one off article was written about them or they happen to publicly display their stats, which is rare.Definitive pulls from linkedin in some cases which verifys the accuracy and has a time stamp. we use this information to better understand our customers and how they operate. its very useful and we would otherwise not know any of this unless we asked the right person and they were willing to share, which again is rare.
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SD

Strat D

December 14, 2022 Source: G2.com
A Useful Tool For Business Development
What do you like best about Definitive Healthcare?
Definitive has good, well organized information.
What do you dislike about Definitive Healthcare?
There is a distinct lack of detail when it comes to phone numbers etc.
What problems is Definitive Healthcare solving and how is that benefiting you?
Definitive helps me find the right people to contact at hospitals to set calls and have sales conversations.
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VC

Verified User in Hospital & Health Care

December 31, 2021 Source: G2.com
They also recently created dashboards which can compare to national rankings Great experience
What do you like best about Definitive Healthcare?
easy to download and export information into excel. You can use a hospital search filter which can narrow down results, or if you have a hospital in mind you can download years worth of data.The data all comes from the medicare cost reports which makes them reliable data and very useful.
What do you dislike about Definitive Healthcare?
There is nothing I dislike, you can save your searches
What problems is Definitive Healthcare solving and how is that benefiting you?
You can compare any organization all at once. Downloading the CMS cost reports is very hard and you need to combine using sSQL and need to do it for each year. However Definitive combines all this information for you into one digestible format.
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AJ

Aaron J

December 15, 2021 Source: G2.com
Excellent financial information on health systems and physician practices
What do you like best about Definitive Healthcare?
The vast information at your fingertips, including executives, financials, technologies utilized, and contact information,
What do you dislike about Definitive Healthcare?
Sometimes the contact information is not listed.....
Recommendations to others considering Definitive Healthcare?
Love the detailed financial information....
What problems is Definitive Healthcare solving and how is that benefiting you?
Researching potential customers
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SD

Stratton D

December 4, 2021 Source: G2.com
Definitive Is A Must For Healthcare Business Development
What do you like best about Definitive Healthcare?
The overall information and analytical content of this site are invaluable for someone working in Healthcare sales. I used this platform on a daily basis and it always serves my needs.
What do you dislike about Definitive Healthcare?
Sometimes the information is dated and you don't get the same level of detail that you get with Zoom Info. Also there are occasions when the information is not cross referenced properly.
Recommendations to others considering Definitive Healthcare?
Get two or three copies for the sales and business development staff so people don't get kicked off the platform as often.
What problems is Definitive Healthcare solving and how is that benefiting you?
I use Definitive Healthcare to get bed counts and staffing data on hospitals. I also use Definitive Healthcare to get financial data and leakage data on hospitals.
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AC

Amanda C

November 5, 2020 Source: G2.com
A great way to find info
What do you like best about Definitive Healthcare?
Definitive gives so much information about practices, groups, hospitals, and health systems.
What do you dislike about Definitive Healthcare?
Sometimes it can be cumbersome to navigate around the site.
Recommendations to others considering Definitive Healthcare?
Definitive is a great way to find the most information regarding healthcare. Definitely do a tutorial or training to make sure you are utilizing it to the fullest.
What problems is Definitive Healthcare solving and how is that benefiting you?
I am solving the problem of knowing how many providers there are at a practice, who the executive members of the group are, contact information, and affiliations.
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TK

Thelma K

August 10, 2020 Source: G2.com
Get prevalent service primarily for your healthcare providers with Definitive Healthcare.
What do you like best about Definitive Healthcare?
It is a very interesting and necessary software because the data it contains is about medical content, I love Definitive Healthcare since we can link information directly to the salesforce pages, we can say that it is automatically updated on different websites, the which is an important category to obtain more knowledge of the agreement while exercising its function in a platform, including that it offers details on organizations such as executives, size, income and among other outstanding functionalities.
What do you dislike about Definitive Healthcare?
Lately, as time goes by, a failure has been specified regarding updates in some fields of the system, one of these is that they do not maintain renewals of the members of the c suite frequently, this is a development option within the software, all This is due to the fact that when it comes to interacting with customers with potential features, the information to be distributed, in some cases, is often out of date, providing inaccessible data that no longer works.
Recommendations to others considering Definitive Healthcare?
Definitive Healthcare when it is implemented for the first time to a platform of any company in common to the subject matter of which the software deals, we can describe that it adapts very well when a general knowledge is needed when we relate to an organization, without excluding this system offers a database of health care providers, which provides contact information for key stakeholders, which is a fully recommended service for companies that are included in the health branch.
What problems is Definitive Healthcare solving and how is that benefiting you?
Definitive Healthcare is used to a great extent in our organization, we use it primarily to keep track of information within health systems, offering us new data on a daily basis which we use to create new innovations according to the subject, in other aspects This software helps us to define if someone is within our ideal client profile to define the size and number of personnel within a company.
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RB

Rachel Armstrong B

July 31, 2020 Source: G2.com
Great tool that enables our Med Device company to demonstrate the clinical need for our product
What do you like best about Definitive Healthcare?
Absolutely love this tool. It is robust, has health system executive info in it, and has transformed how our sales team sells across the US market.
What do you dislike about Definitive Healthcare?
Awesome tool that has a lot of information. There is so much information that sometimes it is hard to right the appropriate info, but that is a good thing!
Recommendations to others considering Definitive Healthcare?
Use the executive, quality score, and readmission data in your sales strategy. It super helpful!
What problems is Definitive Healthcare solving and how is that benefiting you?
We have been able to show our hospitals their data, so we are strategically selling using the Definitive health system claims information. We are able to more quickly access the contacts we need, as well as understand the quality scores for each hospital. I use this during my sales pitch as a national account director for key accounts and our entire sales team now uses it to find new prospects.
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