Home/New SaaS Software/DealerSocket
Updated on: October 16, 2021

What is DealerSocket ?

DealerSocket

Make all HR operations easy with DealerSocket
(54 Ratings) Write Review

Dealersocket is a cloud-based software that integrates all the tools that users require in a platform. It is an industry-leading software employed to run the business smoothly. This car sales accounting software provides a personal experience for the users by attracting more target customers and accomplishing a successful dealership. Dealersocket is a very useful tool that helps sell more cars with the marketing sales and service platform that leverages combined data mining, digital retailing, and desk tools. This software authorizes the user to feasibly maintaining any customer relationship across the entire customer and vehicle life cycle. Dealersocket software is a tool used to engage the audience with email campaigns via the marketing channels and optimize the customer experience. This software generates leads to improve your dealerships productivity and build customer loyalty making it an ideal software. Businesses of all sizes can opt for this software that would be profusely helpful to sell more vehicles and drive profitability with the most robust features. Users can consolidate the customer intelligence in one software with a pricing strategy of $60.00 pricing.

DealerSocket Features

DealerSocket Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Irving, TX - 75039 / (866) 869-3267
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category New SaaS Software

DealerSocket Pricing

Pricing ModelFree Trial , Quotation Based
DealerSocket
Custom

Features

  • Marketing
  • Sales
  • Service
  • Customer Experience
  • DMS
  • Equity Mining

Disclaimer: The pricing details were last updated on 11/09/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DealerSocket pricing.

DealerSocket FAQs

DealerSocket offers the following functionalities:

  • Accounting Management
  • Call Logging
  • Contact Database
  • Marketing Automation
  • Inventory Management
  • Financial Management
  • Lead Management
  • Sales Tracking

Learn more about DealerSocket features.

Yes, DealerSocket provides API.

Ask the Community View Community

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DealerSocket Reviews

OVERALL RATING
3.7
Based on 54 Rating(s)
Rating Distribution
  • 42.6 %
  • 31.5 %
  • 9.3 %
  • 7.4 %
  • 9.3 %
SHARE YOUR EXPERIENCE Write a Review
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Administrator in Automotive
Administrator in AutomotiveSource : g2crowd.com
(Reviewed on 04 September 2019) "Excellent CRM Software For Dealerships"

What do you like best?

Ease of use and cleanliness of UI. Everything functions with minimal ease to get to where you need to be.

What do you dislike?

Prefer the OLD CRM to Black Bird. Wish they took more time to train on Black Bird.

What problems are you solving with the product? What benefits have you realized?

Tracking customer's that come through LEADS as well as fresh ups. Keeping notes on customers and pushing trades through VAuto.

...more
Lenoard S
Lenoard SSource : g2crowd.com
(Reviewed on 08 August 2019) "Best software on The market"

What do you like best?

I would say that dealersocket is the best CRM on the market today. I have used it for years now and I have tried a few others. Hands down would say dealer socket is the best of the best.

What do you dislike?

Nothing it is great the way it is black bird is just as good to. It's a must use I. The auto

Recommendations to others considering the product:

Easy to use. can do so much for your business. I would recommend it to anyone looking for a CRM.

What problems are you solving with the product? What benefits have you realized?

CRM for auto sales

...more
Arianna L
Arianna LSource : g2crowd.com
(Reviewed on 13 June 2019) "Very easy to use and helpful in making sales"

What do you like best?

Dealer socket easily displays all the names and info of my client. It makes it easy for follow up calls.

What do you dislike?

I think the app could work a bit faster, but other than that it’s great!

What problems are you solving with the product? What benefits have you realized?

I can keep my client info all in one neat place.

...more
Melody F
Melody FSource : g2crowd.com
(Reviewed on 11 May 2019) "Customer Info Saver"

What do you like best?

Such a great way to store customer info and last purchases as well as service history!

What do you dislike?

There is nothing I dislike about it! The features are great and it’s easy to use and very helpful working at a car dealership

Recommendations to others considering the product:

It’s much more than saving customer info.

What problems are you solving with the product? What benefits have you realized?

It’s very easy to navigate!!!

...more
User in Automotive
User in AutomotiveSource : g2crowd.com
(Reviewed on 08 April 2019) "Simply simple "

What do you like best?

Dealer socket CRM is the easiest crm I have every used. They are constantly making updates that’s makes out job easy.

What do you dislike?

The new look is a bit confusing. But I will figure it out.

What problems are you solving with the product? What benefits have you realized?

Follow up is easy.

...more
Consultant in Retail
Consultant in RetailSource : g2crowd.com
(Reviewed on 25 February 2019) "BLACK BURN DEALERSOCKET REVEIW"

What do you like best?

This is a very good program I love how they actually give you a certain amount of tasks to do everyday

What do you dislike?

I dislike that sometimes when you want to log someone it doesn’t delete or detect duplicate customers

Recommendations to others considering the product:

Use it for dealership use only

What problems are you solving with the product? What benefits have you realized?

Keeping track of customers and and there needs

...more
Elizabeth H
Elizabeth HSource : g2crowd.com
(Reviewed on 22 December 2018) "DS Customization"

What do you like best?

DealerSocket is an extremely customizable database for client management and retention. I love that you can create your own categories for reports and break data up by easily altered filters. The automation is top-notch once you get it set up the way you want. There are ways to track just about everything and several 'at a glance' screens you can create to give you a good idea of your current standing. Your homepage can be personalized and built to showcase just about any data you want. The reminders are easy to set and change and it is consistent in correctly implementing all automated follow-up. There are several "set it and forget it" options in the system.

What do you dislike?

It is very labor-intensive to get it set up in the first place. Since it is very graphics-heavy, if you don't have fantastic internet, it lags or crashes on occasion. There are some delays in data updating. It does not have some very simple things I wish it did, such as a sticky note widget on the home screen, or the ability to block users from closing out files, but most of those things are planned for future.

Recommendations to others considering the product:

Be prepared for a very intensive onboarding. It takes time and effort to tweak the system to the exact way you want it. Once you're there, it is quick and easy to change things and very effective for day to day operations.

What problems are you solving with the product? What benefits have you realized?

DealerSocket makes it easier to keep track of your clients, their data, and follow-up than any CRM I have utilized in the past. It is much easier to reach out to a large group of people at once and to track the effectiveness. The individual emails can be tracked for open ratio, marketing campaigns can be tracked and structured however you choose. Files can pretty much only fall through the cracks due to user error.

...more
User in Automotive
User in AutomotiveSource : g2crowd.com
(Reviewed on 14 December 2018) "Dealersocket is my favorite CRM "

What do you like best?

how integrated and user friendly the system is

What do you dislike?

That you can't swipe from customer to customer in the customer screen

What problems are you solving with the product? What benefits have you realized?

How to organize the customers. The ability for desk managers to update the internet and sales man on incoming and working customers.

...more
Colin C
Colin CSource : g2crowd.com
(Reviewed on 02 December 2018) "It kept me right on track"

What do you like best?

Intuitive calls to action, allowing for easy, detailed reminders to be set. People joked that it was kind of like your wife! It just reminds you relentlessly every day of every single task you must complete. It allows you to reference you schedule and all other tasks when setting new ones, so you keep your workload balanced and consistent. It provides you with all the data, metrics and dashboards you need to understand your current position, and where you ought to be focusing. It is also perfectly synced with your work/personal email, and operates seamlessly in connecting that to your customer's emails. They even have an app that allows you to do over 60% of the features as the desktop version, and syncs with your phone as you make calls. It notes that a call was made, to whom it was made, and for how long. Dealer Socket also offers email templates, both customizable and preset that make your emails look that much more professional. They also allow you to sync with facebook and twitter, so you can connect social media to your scheduled customer blasts. Overall, dealersocket allowed our entire team at Applewood to work well together. We all understood the common platform and could help and talk to each other productively by utilizing it.

What do you dislike?

A few minor things where you set a repeating reminder and it has limited options.. but very rare.

Recommendations to others considering the product:

Great tool, probably one of the best in the business if youre in Car sales

What problems are you solving with the product? What benefits have you realized?

Customer management, inventory, follow up

...more
Consultant in Automotive
Consultant in AutomotiveSource : g2crowd.com
(Reviewed on 24 September 2018) "Nice streamlined software."

What do you like best?

Makes it easy to manage customer data base. Click to call is really great for record keeping.

What do you dislike?

Can be glitchy some times, unsure if it is connection issues or software itself.

What problems are you solving with the product? What benefits have you realized?

Great to get customers to the correct salesman.

...more
Read All Reviews

Videos on DealerSocket

The Auto Dealership Environment
How to Create New Customers (Sales Opportunities) With DealerSocket's Blackbird CRM
Inventory Manager

DealerSocket Screenshots

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DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot
DealerSocket screenshot

DealerSocket Integration

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