CX Genie

About CX Genie

CX Genie, is the ultimate solution to transform their business with the power of AI. Look no further, because CX Genie is here to automate those tasks and streamline their processes like never before. With CX Genie, they can create intelligent chatbots that not only automate processes but also personalize interactions with their customers. Say goodbye to generic responses and hello to a personalized experience for every one of their customers. CX Genie learns from every conversation and adapts to user behavior, making each interaction feel human and genuine. But that's not all. CX Genie is constantly improving with human feedback, ensuring that it gets smarter every single day. Imagine the possibilities when they have a chatbot that is constantly evolving and improving to meet the needs of their customers. This is the chatbot of tomorrow, available today. But don't be intimidated by the power of AI. CX Genie has been designed with user-friendliness in mind.

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Pricing

Free Trial Available
Starts at $12.58. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

60%
Popularity

62%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

CX Genie Features

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Business Intelligence Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%

Key Performance Indicators

Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes

Data Analysis

Helps in analyzing stored raw data and converting them into useful reports

Dashboard

A digital insight of reports and other workings on a single screen

Ad hoc Reports

Creates impromptu reports as and when the occasion requires

Ad hoc Query

Helps in answering a query as and when it arises

Trend Indicators

Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.

Strategic Planning

Defining future strategy or direction based on well-detailed reports and forecasts.

Profitability Analysis

Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project

Benchmarking

Setting up standards and targets for your team and team members, so that they are performing at their best

Ad hoc Analysis

A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.

CX Genie Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( One-time license / Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Basic Free

Features

1,000 conversations per month
Max 1 team member
Max 1 chatbot
3 documents for AI Knowledge (Files / FAQs / Articles / URL)
Install a chatbot on a website
Hybrid chat mode for agents with AI recommendation

Premium $12.58 $14.99 per month

For businesses with approximately 30 customer support requests per day

Features

Includes features of Basic plan, plus
5,000 conversations per month
Max 5 team members
Unlimited chatbots
50 documents for AI Knowledge (Files / FAQs / Articles / URL)
Install chatbot on mobile app

Pro $20.99 $24.99 per month

For businesses with approximately 200 customer support requests per day with advanced features & API access

Features

Incudes features of Premium plan, plus
30,000 conversations per month
Max 30 team members
Unlimited AI knowledge updates
Usage reports
API Access
Live Chat technical support

Enterprise Custom

For business of 10+ customers supports with AI training and 24/7 live support

Features

Includes features of Pro plan, plus
For 30,000 plus conversations per month
For 30-plus team members
On-premise solution
SAML SSO
Audit logs
24/7 Ticket Support

License Tier 1 $59.00 $59.00

Features

Includes features of all plan, plus
5,000 conversations per month
50 documents for AI Knowledge (Files / FAQs / Articles / URLs)
20 chatbots
5 team members
Custom branding
Bring your own API key

License Tier 2 $149.00 $149.00

Features

Includes features of all plan, plus
25,000 conversations per month
Unlimited AI knowledge updates
50 chatbots
20 team members
Custom branding
Bring your own API key

License Tier 3 $289.00 $289.00

Features

Includes features of all plan, plus
50,000 conversations per month
Unlimited AI knowledge updates
Unlimited chatbots
Unlimited team member
Custom branding
Bring your own API key

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Disclaimer: The pricing details were last updated on 14/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CX Genie Pricing.