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Curve Hero Reviews

User Rating

4.6/5 (Based on 266 Ratings)

Rating Distribution

  • Excellent

    69.5%
  • Very Good

    21.4%
  • Average

    7.5%
  • Poor

    0%
  • Terrible

    1.5%

Do You Use Curve Hero?

Write a Review

Review Summary

Curve Hero is a popular dental practice management software that users consistently praise for its user-friendliness and ease of learning. Many reviewers highlight the intuitive interface, making it easy to train new employees. Curve Hero's cloud-based system allows users to access patient records and scheduling from anywhere with an internet connection, which is particularly beneficial for remote work or emergencies. While some users point to minor drawbacks like image quality or specific feature limitations, the overall consensus is positive, with users appreciating the software's constant updates and responsiveness to customer feedback.

Pros

  • Curve Hero is very userfriendly, easy to learn and use.
  • It offers cloudbased access, allowing you to work from anywhere.
  • The software provides excellent customer service and support.

Cons

  • Some users report difficulties with image management and capture.
  • Certain features may not be fully customizable for specialists.
  • There are occasional issues with integration with other patient communication programs.

AI-Generated from the text of User Reviews

Reviews
ph

phoebe h

July 13, 2022 Source: G2.com
"Curve review"
What do you like best about Curve Hero?

It so user friendly charting and scheduling

What do you dislike about Curve Hero?

The billing part it's not very easy to read

Recommendations to others considering Curve Hero:

Make sure you have them import your billing history! And pay attention to the instructors

What problems is Curve Hero solving and how is that benefiting you?

Their snapshot for the day has gotten so much better makes breaking the day down for morning huddles quicker

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AU

Anonymous User

June 11, 2022 Source: G2.com
"We switched a year ago and have been happy. The customer service is excellent!"
What do you like best about Curve Hero?

Curve is very user friendly. We also like that your suggestions are taken and updates come out quickly. We also like Cure Gro and the cost is less than others we've used.

What do you dislike about Curve Hero?

The reports were hard to get to know. I feel there's an easier way to create custom reports. We also don't like that we can't chart decay which should be obvious.

What problems is Curve Hero solving and how is that benefiting you?

The only problem we have right now is charting decay and it needs to be changed.

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MB

Michelle B

June 9, 2022 Source: G2.com
"So Easy"
What do you like best about Curve Hero?

It's so easy to use and to teach new employees. They have an amazing setup, with videos and tasks to help new users get familiar with the software. And the customer service is great! If you don't have time to call right that minute, it's super simple to send in a quick request through the software and they always respond promptly. Also on days that I'm working from home, Curve makes it easy for me to login and get work done without any hassle.

What do you dislike about Curve Hero?

The one I don't like is printing some things from Curve. The way it prints the daily schedule is not my favorite, and you can't print out completed treatment plans unless you print the invoice.

What problems is Curve Hero solving and how is that benefiting you?

Curve is always adding new features and the most current option is the phone integration system Curve Gro. This integrates your phone system with Curve, for all patient communication, including automatic reminders, billing, plus being able to text with patients is always ideal.

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SH

Stefany H

June 8, 2022 Source: G2.com
"Curve Hero is amazing!!"
What do you like best about Curve Hero?

Curve is very pleasing to the eye and it's functions are so easy to learn!

What do you dislike about Curve Hero?

I don't dislike anything about Curve! They are always making improvements and listening to feedback to make their software better!

Recommendations to others considering Curve Hero:

If you like a software company that works with you and is constantly evolving to improve, go with Curve Hero!

What problems is Curve Hero solving and how is that benefiting you?

Curve is what we use for all our practice needs! It is a great software even with multiple practices!

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AU

Anonymous User

June 8, 2022 Source: G2.com
"Great support, simple to use, reduced IT needs!"
What do you like best about Curve Hero?

It can be securely accessed from anywhere. When our internet goes out or our server has an issue, I just pull up my laptop with my phone as a hot spot and we can keep the day going.

What do you dislike about Curve Hero?

Graphic charting is not as clear as Dentrix- difficult to see PFM vs ceramic and composites. But they've added hot buttons like dentrix used to have so that will save us time now.

Recommendations to others considering Curve Hero:

It's made our lives easier, using since 2017.

What problems is Curve Hero solving and how is that benefiting you?

It has recently taken over what we were using lighthouse 360 for so we have everything synced in one place. Hot buttons have been added which we like for treatment planning.

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AU

Anonymous User

June 8, 2022 Source: G2.com
"We have used Curve Hero for years and would recommend to anyone!"
What do you like best about Curve Hero?

I like how updates are made based on the feedback we provide! We have had many new team members come into our practice who have never used this system in the past. The transition has always been seamless. Curve Hero does a great job training new (and old) team members in any area of their software! I love that you can call to talk to an actual person for help when needed.

What do you dislike about Curve Hero?

We haven't tried Xrays for a number of years, but we transitioned away from Curve Hero due to the clarity of xrays years ago.

Also, I feel there is a missed opportunity regarding medical insurance CMS-1500 forms. I think Curve Hero would stand out amongst other dental management software with the capability to send to medical insurance on a form outside of the ADA forms. Many medical plans don't accept the ADA forms any longer, especially when it's not accident related. We have resorted to using an outside company but in doing so it is very time consuming.

Recommendations to others considering Curve Hero:

Try it you won't regret it!

What problems is Curve Hero solving and how is that benefiting you?

We are currently beta testing the PPO write off feature. This has significantly improved the management software. We are saving so much time when it comes to providing estimates!

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LW

Lynette W

June 8, 2022 Source: G2.com
"Curve is the best cloud based software ever!"
What do you like best about Curve Hero?

Not being tied to a server any longer and being able to work from anywhere with ease. Super easy to train new staff on the software. Curve also has exceptional customer service!

With the addition of Curve Gro we have been able to stop using 3rd party vendors for additional services and keep everything in one place with minimal cost!

What do you dislike about Curve Hero?

I have not experienced any downsides to using Curve in the 9+ years we have used it., What's not to love ? The only thing I wish they had was a time clock feature, that would make it complete for me!

Recommendations to others considering Curve Hero:

Give yourself time to adjust to a new software. Don't be afraid to ask for help

What problems is Curve Hero solving and how is that benefiting you?

Curve solved all of the issues we were having with using a server, especially when you have multiple locations and need to be connected to all of them. Curve was the answer for us! Since moving to Curve, I can work from anywhere, anytime without any issues.

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MM

Mike M

June 8, 2022 Source: G2.com
"CurveHero delivers POSITIVE RESULTS every day for my practice!"
What do you like best about Curve Hero?

I made the switch from Dentrix to Curve Hero 9 years ago and haven't looked back. Curve brings so many positive features to our practice management. Features like ease of use; access to the program from any internet connection; the ability to customize several features in the charting system; keeping excellent account of our production (by provider), tracking receivables, and properly routing collections so that they are applied to the appropriate provider; and, most importantly, the ability to customize reporting so that I can view my practice metrics in detail, at anytime. I also appreciate the fact that they have CurveGro to help maintain control of our patient communications and scheduling. Voice-activated perio charting is a huge bonus and has saved my team many hours that can now be devoted to other areas of the business. Another great feature is having access to all of the patient images through the cloud, so if there is something that comes up for a patient and I'm away from the office, I can quickly log in and see the information that I need to see to be able to make quick decisions.

What do you dislike about Curve Hero?

Customization of the program can be time consuming, however it is extremely valuable. I would like to have the ability to hide individual line items on the treatment plans and simply have subtotals show for individual visits, but the ability to come up with mulitple treatment options quickly offsets that personal preference. Other than that, I've been extremely happy with the program and knowing what I know now, I would make the switch once again.

Recommendations to others considering Curve Hero:

Stop thinking about it. Make the change today.

What problems is Curve Hero solving and how is that benefiting you?

CurveHero helps me keep track of important business metrics like provider production, billing & accounts receivables, insurance management, collections, treatment planning, and much more. In addition, the program has made our practice more efficient with apps like CurveGro, live patient texting, online appointment scheduling and periodontal voice charting.

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ES

Ellie S

June 8, 2022 Source: G2.com
"Office Manager's Dream"
What do you like best about Curve Hero?

I love the EASE of use that Curve Delivers. Our Doctor was always struggling back when we had Eagle Soft and often called me into his office to help him find things. He always said he felt like he would spend the day clicking away. Now with Curve, everything is in one single panel and you don't have to hop around to get where you need to go, we love that! Of course, we're also loving the fact that it's cloud-based because we can access our data from anywhere. If the pandemic shutdown taught us anything, it was that access to our patient database from home was crucial. Now that we have that access, a window of opportunity also opens up to work remotely in a pinch. Dr. Seage can also access patient films or records from home or on vacation if needed. This has truly been a very big blessing, as I'm sure you can imagine. Overall, just the ease and efficiency of the software is OUTSTANDING! Feels very archaic to think we ever did things differently.

What do you dislike about Curve Hero?

Where I do think we would love some changes is in the Charting. Dr. Seage would like a more streamlined way to chart. However, since we started in 2020 with Curve, there have been many many enhancements made that Dr. Seage has been loving. Another reason to go cloud-based! Your software is updated constantly and very seamlessly too. So if there's something we don't like, we just write in some feedback, and Curve does listen, love that!

Recommendations to others considering Curve Hero:

I say get a demo and be ready to go cloud-based because that's the future!

What problems is Curve Hero solving and how is that benefiting you?

TIME! We are saving a lot of time every day. The fact that we don't have to click so much alone, saves us alot of time. Also having everything open in one single window is very clear and efficient.

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JM

Jeffrey M

June 7, 2022 Source: G2.com
"We love Curve!!"
What do you like best about Curve Hero?

Curve offers great anywhere anytime options and the ability to have all images for the patient accessible from anywhere.

What do you dislike about Curve Hero?

Curve will always have minor issues, and not always the fault of Curve. All PMS's have problems that are inherently their own. Curve has been running strong for us for over 7 years, and we are completely happy.

What problems is Curve Hero solving and how is that benefiting you?

We use Curve for almost everything. Bluefin for credit cards, CurveGro for patient engagement, and all the regular Curve features. We are satisifed. We also use it with RCopia and DrFirst for RX's.

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