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Contactually Reviews

User Rating

4.1/5 (Based on 321 Ratings)

Rating Distribution

  • Excellent

    56.1%
  • Very Good

    18.7%
  • Average

    14.3%
  • Poor

    1.9%
  • Terrible

    9%

Do You Use Contactually?

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Reviews
O

Orlando

August 25, 2021 Source: Financesonline.com
Top notch organization, top leads and top of mind communication

PROS: So, this is how Contactually works: You install it, gather contacts from all its social integrations, sort them out in few different buckets, and contact them. The benefit of this program is that useful information is stored in one database, and you can access it any time to send contacts messages, and to stay in contact with them.

CONS: I had a daunting experience sorting contacts out before, so my only complaint is that I didn't discover this program earlier. I would have saved so much time and stress!

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E

Ernestine

July 30, 2021 Source: Financesonline.com
Contactually is a top choice

PROS: I wanted a free CRM, which took me to Top Product first, but I discovered that Contactually is far better. Even when I forget to add someone to my contatc list, I get to track their emails, phone calls and messages, and I get reminded to follow them up every morning. The templates are pre-loaded ones, and I can send messages in no time, while the bomb bomb integration allows me even to send video emails. Glitches and bugs happen as usual, but customer service fixes them right away. If you know how, you can even use it to find leads and to follow those up. Their free trial is great, and using it can also deduct $10 from the price you'd pay to purchase the tool.

CONS: I would appreciate their help in handling duplicate entries, otherwise I think the tool is perfect. I'd really be nitpicking to say whatever bad about Contactually.

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I

Irvin

July 12, 2021 Source: Financesonline.com
I wish I knew about this software years ago!

PROS: Its magnificent integration with social media imports my entire contact information, and combines it in a practical list of contacts. While this may sound too simple to some of you, it is in fact a complex process not many CRMs can complete efficiently. What if I told you that Contactually will even update your database at the same time a contact is updating it on his social media profile? My favorite part is LinkedIn integration, that's really useful.

CONS: The ScaleMail feature is somehow strange, sometimes I like it a lot, but other times it annoys me because sending bulk messages results in losing data, and I don't know if my Internet marketing is functioning, and which feature is not. When an individual message is sent, I don't even know that, the system is not notifying me!

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T

Tina

May 27, 2021 Source: Financesonline.com
Without Contactually, my communication with clients wouldn’t be half this efficient

PROS: CRMs are not about collecting contacts, but about grouping them to help you send messages to multiple contacts at once. Not many programs can do that automatically, but Contactually can. You reply with premade templates, and the automated follow ups systemize my processes and allow me to communicate with every party relevant to my business. It is integrated with Gmail and MailChimp, meaning that almost every contact becomes accessible for you.

CONS: When I try to share contacts with other users, or to add users in general, the process feels somehow artificial, as if it was not planned at the first place. Does the job and buckets are still shared, but in a very slow manner, the same as when I'm updating my own permissions. Another thing I mind is the app, I think it leaves a lot to desire.

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T

Tina

May 27, 2021 Source: Financesonline.com
Without Contactually, my communication with clients wouldn't be half this efficient

PROS & CONS

What are the best aspects of this product?

CRMs are not about collecting contacts, but about grouping them to help you send messages to multiple contacts at once. Not many programs can do that automatically, but Contactually can. You reply with premade templates, and the automated follow ups systemize my processes and allow me to communicate with every party relevant to my business. It is integrated with Gmail and MailChimp, meaning that almost every contact becomes accessible for you.

What aspects are problematic or could work better?

When I try to share contacts with other users, or to add users in general, the process feels somehow artificial, as if it was not planned at the first place. Does the job and buckets are still shared, but in a very slow manner, the same as when I'm updating my own permissions. Another thing I mind is the app, I think it leaves a lot to desire.

What specific problems in your company were solved by this product?

Grouping stakeholders, and maintaining communication with them. I'm benefiting significantly from the Gmail integration, I can't explain you just how useful that is to me.

Are you a current user of this product?

Yes

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K

Kathy

April 22, 2021 Source: Financesonline.com
Automated tracking of connections

PROS: Captures contacts incredibly fast, due the fact that I connected it to my Android phone. This way, I never let a new contact slip through the crack, and I have them automatically logged in after talking to them. To be completely fair, I'm not doing anything, Contactually is doing my job! Right because I managed to connect it to my phone, I have all contacts listed, and I don't have to look for them, which makes Contactually pretty much a personal assistant to rely on. Lovable, isn't it?

CONS: Their emailing feature is a bit different than Outlook, and it confuses me. I have the plug in they recommended, but it doesn't help too much with the templates. I feel like I can't make the most of the funnels, even if I haven't explored most of it yet. Summing up, I need to work a bit more on automation, we're just introducing a CRM to our business and we don't really know how to integrate all of our processes. Still, that's our problem and Contactually has nothing to do with it.

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R

Roberto

April 9, 2021 Source: Financesonline.com
Keeps me in control of my business

PROS: I have an extensive database, which is why I find Contactually so useful. I have so many contacts, and I still manage to focus on each and every one, and that helps me grow my business and ensure additional resources to keep it going. Just to be clear-there are 6500 contacts, and while that's an asset for most business, it was a problem for me. If there wasn't for Contractually, I would have burned in my own fire.

CONS: What could I possibly dislike about it? The tool is so beautiful and functional! Communication is the core value of our business, and maintaining it so efficient is an absolute must. Nowadays, when most communication is virtual, Contactually is something you need, not something you want or like. I saw it improve my productivity dramatically, and I prioritize my business activities smoothly instead of spinning the wheels all the time.

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C

Chris

April 5, 2021 Source: Financesonline.com
Building is far more efficient with Contactually, and so are relationships

PROS: You might be a passionate follower of technology trends and developments, doing everything to stand above your competitors, but there is one factor that cannot be influenced anyhow-people! The human factor in business is the strongest one, and you have to take care of what people want, expect, or fear, and try to respond to it the best way you can. That's why I respect Contactually so much: it puts focus on people once again! As a writer, I tended to underestimate the importance of clients, staying focused on tasks, and being impatient with requests. Contactually taught me how to build relationships for the accomplishment of those tasks, and it did it in the easiest way possible!

CONS: I don't find the LinkedIn integration that good, at least not the way how it turns my signature into gibberish when I'm trying to attach it to a message. Besides, I'm never sure messages won't end up as spam, and that's a bit tricky.

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UA

User in Marketing and Advertising

January 20, 2019 Source: G2.com
"One of the best CRMs out there"
What do you like best?

The interface is very user friendly and the tutorials make it easy for first-timers.

What do you dislike?

Haven't found anything to dislike as of yet!

What problems are you solving with the product? What benefits have you realized?

Maintaining client relationships and chasing down new leads.

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DP

Dayana Yusimg P

January 17, 2019 Source: G2.com
"One of the best softwares on the market, contactually"
What do you like best?

I love the clean interface. The support was always very receptive, although somewhat limited in its ability to provide answers. In terms of relationship management, the system does a good job of asking you to communicate with people you have not interacted with for some time.

What do you dislike?

For me, the cost is too high for a system that I am not using to its full potential. In the process of trying to find another CRM, I found many alternatives at less than 1/3 of the cost. The inability of the Support to identify and solve problems that I had with the system is also a scam.

What problems are you solving with the product? What benefits have you realized?

I found Contactually how I updated my business's ATS. This is the perfect complement, it is linked to Google's email, so anything you do on one system is shown on the other.

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