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Coinbase Wallet Reviews

User Rating

3.3/5 (Based on 1,583 Ratings)

Rating Distribution

  • Excellent

    50.9%
  • Very Good

    5.3%
  • Average

    1.6%
  • Poor

    2.5%
  • Terrible

    39.7%

User Sentiments

Ease of Use, Secure Platform, Simple User Interface, Crypto Management

Limited Cryptocurrency Support, High Transaction Fees, Unreliable Customer Support, Occasional System Crashes

Do You Use Coinbase Wallet?

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Review Summary

Coinbase Wallet, a popular self-custodial cryptocurrency wallet, receives mixed reviews from users. While praised for its user-friendly interface, security features, and mobile app, it faces criticism for occasional technical glitches, limited customer support, and high transaction fees. Users appreciate the ability to store multiple cryptocurrencies, including Bitcoin, Ethereum, and altcoins, and the integration with Coinbase exchange for easy buying and selling. However, concerns are raised regarding the lack of support for certain popular coins, the absence of a desktop version, and the occurrence of fraudulent activities.

Pros

  • Secure platform with industryleading security measures.
  • Userfriendly interface for effortless cryptocurrency management.
  • Supports multiple cryptocurrencies and allows easy exchange between them.
  • Convenient mobile app for onthego access to your digital assets.

Cons

  • Fees can be higher compared to other cryptocurrency wallets.
  • Occasional complaints of delayed transactions and customer service issues.
  • Limited features compared to some competitors in terms of advanced trading tools.
  • Not all cryptocurrencies are supported, which may be a drawback for some users.

AI-Generated from the text of User Reviews

Reviews
AJ

Ahmed Yassine Jadoui

January 17, 2026 Source: Trustpilot.com
Investissement long terme
Investissement long terme – hold Bitcoin & Ethereum
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D

Dan

January 17, 2026 Source: Trustpilot.com
Highly recommend
Easy to use, rarely come across any issues while using the app.
Read more
TS

Tim Sensat

January 16, 2026 Source: Trustpilot.com
Honest company
I’m not a person to leave reviews, but I had to leave a review concerning this issue. I lost my account completely due to me switching phones from android to Apple. It was a complete disaster but through multiple emails with very quick responses to my emails over multiple days and odd hours of the night and even at 3:30 in the morning California time on a Saturday I had a response within minutes! Coinbase customer service helped me through the entire process and stuck with me through multiple emails. They could’ve ghosted me at any time, and I could’ve lost my account forever!! Coinbase customer service helped me through the entire process and I got my account back and I couldn’t be happier. I thought it was lost for sure! I had to leave this review because I’ve read so many negative reviews about Coinbase taking peoples accounts and ghosting people, but thats very untrue. They’re very trustworthy and caring company that truly takes care of their customers. Thanks, Coinbase.
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FC

Fred Coucke

January 16, 2026 Source: Trustpilot.com
Application ludique et fiable.
Application ludique et fiable.
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NC

Nicholas Coady

January 16, 2026 Source: Trustpilot.com
Easy to buy
Easy to buy, sell, or transfer, all sorted in seconds great to deal with.
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RP

Ronny Pettersen

January 15, 2026 Source: Trustpilot.com
Very satisfied
Very satisfied! Thanks.
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TD

The Dude

January 14, 2026 Source: Trustpilot.com
From start to finish the Coinbase team kicked ass.
From start to finish the Coinbase team clearly had my needs and trouble in control. The steps to get all information to the right people and how quickly my concerns were resolved were amazing.
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GA

GOD Answers Prayer. Amen

January 13, 2026 Source: Trustpilot.com
Used CoinBase before
Used CoinBase before. Excellent App.
Highly recommend the use of the CoinBase App.
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R

Richard

January 13, 2026 Source: Trustpilot.com
Very easy to use
Very easy to use
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M

Milton

January 13, 2026 Source: Trustpilot.com
Bonne appli
Top! Super application !
Read more

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