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CMPRO Reviews

Do You Use CMPRO?

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Reviews
LE

Linda E

May 9, 2018 Source: G2.com
Using CMPRO
What do you like best about CMPRO?
CMPRO is constantly changing/improving. The CUL (Concurrent User Licenses) saves money by not requiring a license for every user. The ability to workflow a form and the available tools within a workflow. The reporting is extremely powerful with the ability to report on any field in any table. Having a dedicated support person at PSA that helps with any issues or problems. The Role based permissions instead of User based permissions. The user guide is updated with every new build and contains a lot of great information. Lots more features, but these are my favorites.
What do you dislike about CMPRO?
Sometimes the changes are not helpful and don't seem to be completely thought through or are completely working prior to release. Some design inconsistencies (these are slowly being corrected).
Recommendations to others considering CMPRO?
CMPRO is a great product. The support from PSA is fantastic, they are always ready to help. They have an internal reporting module to report any issues or questions or requests. CMPRO is continually updating and upgrading to make things better or easier to use. The workflow module is extremely powerful with many different bells and whistles to workflow forms through approval stages. There are many things that you can automate by using workflow.
What problems is CMPRO solving and how is that benefiting you?
CMPRO is now a Role based tool instead of user based making setting up and maintaining privileges a lot easier. They have been working on privileges so that you can really narrow setting up users with different levels of permissions. This makes the administration a little harder but after getting it set up, it allows administrators to give certain users the ability to perform some of the administration (like for their users and workflows).
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