ClickSend Reviews

User Sentiments

Easy to Use Interface, Excellent Customer Service, Extensive Integrations, Affordable Pricing

Inconsistent SMS Delivery, Limited Functionality in Mobile App, Account Suspensions, Unclear Two-way Text Messaging

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Review Summary

Overall, users laud ClickSend for its user-friendly interface, ease of use, exceptional customer support, and robust feature set. It is particularly popular for its SMS capabilities, with users praising its reliability, speed, and cost-effectiveness. The platform's flexibility and customizability are also highly regarded, allowing businesses to tailor it to their specific needs. However, some users have reported occasional technical glitches and difficulties with certain integrations. Additionally, the pricing structure may not be suitable for businesses with tight budgets.

Pros

Affordable pricing plans for businesses of various sizes.
The intuitive and userfriendly interface simplifies campaign creation.
Featurerich platform offers advanced segmentation, email automation, and analytics.
Excellent customer support with quick response time and efficient problemsolving.

Cons

Complex user interface may require time to learn and navigate.
Limited integration options, making it challenging to connect with certain tools.
Some users have encountered occasional technical issues with deliverability and message scheduling.
Lack of advanced reporting and analytics options compared to other platforms.

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Reviews

Juliet

January 17, 2026 Source: Trustpilot.com

It efficient

fantastic tool. Saves time.

Eric Moreo

January 13, 2026 Source: Trustpilot.com

This was a great experience

This was a great experience, I feel clicksend has implemented AI just right. It knows when to let you connect with a human.

Magnus Sydoff

January 10, 2026 Source: Trustpilot.com

Quick and good support

The support helped me quickly and also gave me advice on how I could add an improvement suggestion.

Julie

January 8, 2026 Source: Trustpilot.com

ClickSend is a great service

ClickSend is a great service, we’re so pleased we discovered it.

Peter

January 7, 2026 Source: Trustpilot.com

Happy

Happy - API was wasy enough - the ability to send a SMS under my mobile is fantastic.

Nick Gallie

January 6, 2026 Source: Trustpilot.com

Resolution for email to SMS discontinuation in Canada

This solution has provided exactly what we needed to continue delivering automated alarm SMS messages to our field staff via email to SMS function native to our SCADA system. The Canadian cell providers discontinued support for email to SMS delivery. So ClickSend is our intermediary, and it works seamlessly with excellent logging and at a very reasonable price.

Ali

January 5, 2026 Source: Trustpilot.com

I love it

I love it , I got txt so quick and make oder

David H

January 4, 2026 Source: Trustpilot.com

ClickSend is easy to use and their team…

ClickSend is easy to use and their team is always quick to respond to any questions!

Richard Conran

January 2, 2026 Source: Trustpilot.com

it was a test and worked ok

It was a little hard at first but after that it was good

Normobaric Wellness Centre

January 1, 2026 Source: Trustpilot.com

The system is great and the support is…

The system is great and the support is amazing. They are 100% available and so fast to solve some issues and fix it. I 100% recommend. The price as well is great