CareConnect Reviews

It is a user-friendly tool which can be used without much hassle. It provides excellent results for practice management.The various features like scheduling, cancelling and lab results etc. make it a go-to application for staff as well as practitioners.

It shows some kind of automatic error at times. It is also a bit slow in terms of performance.Although, features are very useful, some training is required before using it.

It helps in obtaining information about patients, keeping records and accessing historical data about the patients. Patient care becomes very seamless and accessible. Managing client information and dealing with such critical data has become very smooth with the help of Careconnect.

CareConnect does not present technical errors that interfere with the work being performed. It has several features that help make scheduling smooth and options that can be ignored as well. Canceling and rescheduling is a breeze. Different scheduling filters make user functionality easy.

It can be slow on certain functions. For example, certain loading screens take time away during a call when I am scheduling. Those seconds can be instrumental to keeping the patient engaged or not.

I am able to collect a lot of info about a patient if I need to during a call. For example if I need to reference a prior encounter or the last time the patient visited the doctor, the pathways to do so are very streamlined and accessible. Benefits include having a holistic picture of a patient on the left tab and being able to filter by relevant info (e.g. department). Plus Careconnect automatically signs off if I'm not actively using the software, helping uphold HIPPA.

Ease of use and navigation is intuitive.

There seems to be more down time that necessary.

Case manager tasks are simplified and trackable.

Portals host patient data and lab results which can be viewed by the patient after access is granted. It's a great self-service tool to reduce the chance of the end-user contacting the help desk.

I found that the automatic error removal didn't always work correctly. It removed certain parts of records that it found redundant however in reality they were accurate.

Netsmart has a great infrastructure to build off of. Make sure that you consult with the developer and get your staff appropriately trained when using any software that handles patient records.

The system may provide patient reports, collect payments, and clear up inaccuracies from records for administration. Additionally, the tool can assist with many medical evaluations, and users can send appointment reminders.

I like the ease of being able to switch between the appointment desk and a patient's chart, without having to click out of everything.

Sometimes the system lags and is slow. I don't like having to click on something more than once, and have to wait for the system to catch up with itself.

Take your time to get to know the program. Once you get it down, it's very helpful and easier than any other check in or scheduling software I've ever used.

We are solving the ease of scheduling hundreds of patients, checking patients in with less steps, and reviewing chart information. The benefits are that it streamlines the whole work process.

Being able to access medical records from different facilities that use care connect for better patient care

The many updates that happen can be a nuisance.

Patient care

There are glitches and the performance is a bit slow I find its features to be disadvantageous. It does require some training to navigate. Once you get the hang of it it becomes much more difficult to use.

The training required for staff members to fully utilize the software. This takes up an amount of time. And pose a learning curve for certain individuals. There is flexibility, in customizing the software according to workflows which makes it feel somewhat restrictive and less tailored to different healthcare organizations needs.

We have found that Netsmart CareConnect obstructs our business operations by not facilitating communication and information sharing among our team members and clients. This has resulted in decreased collaboration.