Canvs AI Reviews

There are various text analysis tools out there but what sold us about Canvs was its conversational ASA interface that summarises key themes and can be used to ask specific questions.

It quickly assigns relevant codes to verbatims and enables us to quantify spontaneous qualitative sentiments with robust data. We had specific refinements to the coding framework to customise it to our needs and the team were on hand to guide us through that process.

Our account team at Canvs are extrmely knowledgeable and always on hand to answer questions. We had some technical issues uploading large volumes of tracker data but they took this on and helped us find a solution.

There are other use cases which we've yet to try but look useful, like analysing qual transcripts and social pages. The platform continues to evolve with new and improved functionalities and the team are always taking on feedback on how it could be better.

Canva AI is easy to use and brilliant at creating clear plans on how to improve the customer experience in my business. Within minutes I can have clear plans set out for the coming quarter and has helped us make faster, clearer decisions when it comes to improve a number of aspects when it comes to the experience and service we offer.

I haven't found anything to dislike. The are some tools on sentiment that I haven't used yet which I'm sure I can over time.

We get thousands of pieces of feedback from our guests, be it scores or comments, and CANVS AI does an amazing job at streamlining trends and making it clear on the things we should focus on. Too many times have peoples interpretations caused teams to focus on the wrong things, and CANVS AI removes the noise to help people make the right decisions to improve the service we offer.

Story AI is the best feature on Canvs. I can read an overview of all the open ends as soon as I upload my data. I am able to deliver immediate insights to my clients right when a survey closes.

Wanting to juggle between the quantative version of Story AI and Non (original)

Quick insights so I can get a head start on writing findings. Helping finalize that executive summary.

An easy way to quantify qualitative data. Makes sense out of amounts of data that would otherwise be impossible to analyze. ASA brings additional layer of analysis. Easy to learn. Great customer support.

Can be a bit costly. To use ASA, it helps to have a bit of existing knowledge on how to use generative AI. This is not a significant problem, however.

We have open-ended survey questions, verbatim responses are unstructured, and in languages other than English. Canvs.ai is a significant time savings to have all this translation and analyses completed, while offering additional analysis, and can even create personas and charts using simple prompts.

Fairly simple tool to analyze open-end text from surveys.

Can sometimes glitch, but they offer customer support to help with any issues.

Whenever I have open-ends in survey based research we use Canvs to quickly summarize the feedback. I love the AI story assist.

The amount of time it saves us in coding our OEs.

I wish it would automatically look for spelling variations instead of me putting in a bunch of variations in the rule book. For the none code I have to type in ["none" OR "nonr" OR "nine']

It makes coding our unaided responses so much faster than doing it manually.

I like the AI summarizing quickly and efficiently and the overall look of the app

Uploading a file - sometimes it takes a long time to upload - even 2 hours. When using rules it can take even longer.

Canvs helps us code open text questions quickly and effectively. This saves time in the coding process itself and for getting insights and recommendation to our clients.

Jenna, the PM assigned to our account, has been incredibly helpful and responsive.

It's still a little buggy as an AI. Sometimes I'll request that it do an analysis using a certain filter, and it tells me the filter isn't there - when I know it is. Jenna's been helpful with this.

When we use the service, we're analyzing thousands and thousands of open ended responses. It saves enormous amounts of time.

I love the legacy TV data offered by Canvs AI. The rankers provides a great story on how our content performs compared to our competitors. There are great filters that gets really granular which is helpful when looking at very specific genres such as "competition reality". The campaigns tab comes in handy when we have major tentpole campaigns where we have to analyze a large amount of verbatims at once. Canvs AI specifically is a great complement to the campaign feature when we need to analyze data beyond certain social platforms. Asa 2.0 has also been extremely helpful when I want some high level overview of the data I uploaded.

The main downside is how Canvs TV Data is limited to Twitter only and the general lack of support for TikTok and unauthorized Instagram profiles. You have to manually export comments from these sources unlike Facebook and YouTube, where the tool can automatically analyze comments after you copy and paste the link to a post. It is nice that Canvs AI still gives you the option to analyze posts from TikTok and Instagram so all the data lives on one platform.

Canvs AI helps us analyze multiple campaigns from small to large. Manually analyzing and coding a large number of comments is not only tiring but unrealistic when you have campaigns that garner hundreds and thousands of comments. Canvs AI makes this a breeze and we love how it offers the ability to analyze comments across all the major social media sources on one platform. The emotional codes and AI Story Assist are well developed products that are relatively reliable when it comes to analyzing slang and sarcasm (something many tools lack in).

Canvs AI is an intuitive, fast, and powerful text analytics tool. It unlocks insights that would otherwise be difficult to extract without a ton of manual effort. The CSM and support teams are also wonderful, always responsive and available to assist with challenges. Finally, I appreciate that the product seems to be consistently improving and the team has the constant urge to innovate.

No major downsides. If utilized properly Canvs AI is bound to have a positive impact on your research process. While AI coding isn't always perfect, the Canvs team empowers users with features that allow for re-coding to ensure final outputs are as accurate as possible. The team is constantly seeking feedback to improve the AI.

Canvs is helpful for adding structure to unstructured text data we capture through social platforms. The software codes verbatim for topics, emotions, and more allowing us to conduct analysis in a much more efficent way. We use it to analyze campaign reactions on social platforms.