Call Tracker Reviews

It provides detailed insights into the effectiveness of marketing campaigns in generating phone calls and this enables businesses to make informed marketing decisions based on the campaign performance data.

There are a few aspects that could be improved:

1. Limited customization options for Reports

2. Call recording limitations

3. Integration limitations with other plateforms

1. The software saves time and resources by eliminating the need for manual tracking and analysis of phone call data.

2. The software helps businesses identify trends and patterns in phone call data, allowing them to refine their marketing strategies for better results.

3. Overall, Call Tracker's solutions contribute to improved marketing effectiveness, increased ROI, and a better understanding of the customer journey.

It gives us a practical way of managing phone numbers on Google Ads and our landing pages. The Google Ads and Google Analytics integrations are useful and gave us data on our call traffic and ad campaigns. The dynamic number insertion is effective.

It would be better if the interface didn’t rely so heavily on side menu options and just showed every feature and usage from the get-go.

I recommend using Cal Tracker to identify quality lead sources.

We can keep track of customer interactions and assess our customer service. It also helped us adjust our marketing according to what the reports say.

We market for a few businesses and use Call Tracker’s white-label service to help our clients attribute their calls. It’s helpful to show the success of marketing with accurate reports. I like the shared inbox for better communication. Our clients and we are satisfied with the features and the service in general.

They could diversify the features. There are some functions like form tracking that we have to do using different software, and it would be easier just to have it all on one interface.

Call Tracker is a good solution to offer to your clients for better marketing. Just know the solution is limited in features.

We can show our clients evidence of their growth. We can also have more information regarding our inbound calls and what drives them.

Helpful for tracking calls and keeping caller information. Call Tracker is easy to use. The recording feature is a nice tool that helps us reflect on conversations.

I would like to be notified if there are any issues with the number insertion, but I haven’t had any trouble.

It's a good tool to use for keeping call data in one place.

We can track phone calls and record phone conversations. It’s helpful for paid ads so we can be sure our money is well spent and the ads drive calls.

The call recordings are clear and let me listen to past customer calls. It helps me to train my team and gives us perspective on what customers want. The call recordings have also made it easy to highlight important points in phone call conversations and identify common issues customers have.

Everything functions well. I would just suggest a feature that lets you add notes to specific calls to make training easier. I will also have to explore more the product to be able to give an advanced observation

I recommend using call recording to assess your team's performance.

The advantage of Call Tracker is that it shows you what you’re doing right and wrong. It makes the path to improvement clear and easier to realize. The dashboard is very straightforward which brings an obvious benefit to me as a user

The integrations are inclusive. I appreciated the hands-on customer support that made it easy to set up my account and customize my dashboard. The call reports are easy to navigate and use to make changes. A good overall experience.

Many of the usages need to be set up by yourself. They're helpful, but I would have liked it to be automatically set up instead of having to do it manually.

It's a useful tool and I recommend it if you want to uncover call sources. If you have trouble with the integration setup, the support docs are helpful.

I have better insight into my call volume and marketing and can optimize many of my approaches. This is call tracking made easy.

I like that Call Tracker scales well and that I can use tracking numbers for individual campaigns. It makes it easy to identify the channels that are actually generating calls. The interface is simple and the call summary reports are accurate and helped me fine-tune the way I advertise my business.

I only got a certain amount of toll-free numbers and then had to pay to get more. It was not expensive, but I didn’t realize I would need so many.

Use different tracking numbers for different campaigns, but be aware that you will have to purchase more toll-free numbers if it is necessary.

We were able to change our strategies to get more calls. We use to focus way too much on channels that we didn’t realize weren’t helping us, but Call Tracker set us on the right path.

The interface is easy to navigate and the features are practical to track incoming calls. I like the calls and messages notifications and being able to view the performance of my ads. I recommend it.

The tracking numbers cause some confusion with customers that already know our number.

I recommend the solution if you need to stay on top of a large call volume.

We can set goals in Google Analytics and keep track of how campaigns are driving calls. Call Tracker helps keep call data organized.

The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions.

It doesn’t let me track more than just calls and messages.

Very efficient tool, I recommend Call Tracker for Marketing and Operations professionals, it will make your life easy.

I stopped spending money on channels that I saw didn’t lead to any calls. I realized how much money I could save by just viewing the reports.

Call tracker lets me know whose calling prior to me lifting the call.

It's an absolute fine app. I haven't faced any difficulty.

I check who is calling by dialing their number on the keypad. And I have avoided so many calls which are fraudulent or from stalkers