Calabrio Workforce Management Reviews

It helps you to create schedules, check absents and to see the adherence. You can also swap shifts and add overtime hours. Comparing to other platforms,I do not know,but its a great tool.

It would be good to have notification on adherence. If someone is not adhering the schedule. Also it would be great if agents will be able to check how many vacation days are left.

It is easy to use, user-friendly platform so you can easily define who to pay for their work and who not (absences). You get more productive because you can track the adherence.

Easy to use, accurate, effective. Provides immediate results

Difficult to grasp at first and use to its full capacity

Identify staffing needs, optimal schedules, and monitor agent performance.

It's easy to manage your time and check on colleagues' schedule

UI could be improved and made more graphically pleasant

It's easy to use, I can use it on my phone and check my schedule everywhere, and it's clear to read

Calabrio Workforce is an excellent management tool to watch over the capabilities of employees and the workflow within the companies. This application provides the awesome for tracking the time and attendance of the employees to ensure the power management system across the company. So, we can use this application in scheduling the task and manage the daily routine. Thus, if someone wants to take care of the employee’s work and progress, then, this application is very beneficial in doing the purpose done within minutes.

The application can manage the whole employee’s data and progression rate, but, it’s difficult to allocate the single data and file. So, the tool is beneficial for big enterprises and small setups can find it a bit pricy. You need to make sure the proper internet coverage across the company to ensure its accurate functions.

Calabrio Workforce is a collaborating tool to employ within our system. Our company is working with precise and well-scheduled programs. Because this software provides the best overlook of the performance of every worker with a single detail. We can ensure regular attendance with time and date and there is no hurdle in installing this tool within our system. Our employees can compare their progress and urge to do more for further improvement. So, this tool is helping in building a good atmosphere around the working place and everyone is more responsible and efficient to accomplish their work.

Teleopti is a great program for scheduling employees. We use it to see what hours each employee works, one of the things that I like most about it is that you can see your schedule and everyone else's and see when people come in, leave, and have breaks. Teleopti is also cool because it can run statistics and predict what kind of staff you need based on what it has been like recently. There are lot's of reports that you can run to make sure everyone is in adherence, ask for time off and you can look at the full staff schedule for the day, or if you would like to then you can see just your personal shift for the upcoming weeks so long as it has been made.

The only feature that we don't use is the trading shifts options. It's quite confusing and would benefit from being more simple and easy to use. Maybe we just don't understand how to properly use it, but it's still kind of tricky to learn.

Great program, I would highly recommend it. It's easy and quick to use, you're able to see everyone's schedule, when they come in, who has the day off. It's been a great program.

We use it for scheduling employees, seeing who works, breaks and asking for time off. My manager also uses it to forcast for how to schedule employees. He also runs a lot of reports for it. One thing I use as a supervisor is the adherence feature to make sure that everyone is staying on task and not spending too much time in breaks or offline.

That I can see my schedule very conveniently whenever I want to and jump around dates

The layout and colorscheme could be updated

Don't let your screen go to sleep so you can stay logged in

I'm keeping on task and staying relevant to my work schedule the best I can

The best thing about Teleopti is that it integrates into your computer to allow notifications to be sent. That way if I am distracted and need to go to break I am reminded.

One hiccup I've noticed is that sometimes the widget that shows your schedule isn't updated as quickly as the web page therefore sometimes I don't see my mot current schedule.

Teleopti provides an app that makes communicating things with our company easier. Call outs and late entry are easy to report. I can access it at all times using the app on my phone. Which is EXTREMELY helpful.

What i like the most with teleopti is it is very convenient to use where in you can access it even outside work. You can plot your absence ahead of time even wihout calling a certain hotline to notify. Our company was able to think of a way where in the employees can avoid hassle in checking their schedule.

Nothing. i believe theres nothing to

improve

None

Teleopti is being used in our ITO company and our clients mainly used for creating day-to-day schedules. Very useful when checking your shifts, plotting leaves, and will greatly improve adherences you can see your individual and teams shedules month-by-month. I like the usability of this app as they’ve created one from iOS

Not too much of a dislike, but there is a glitch on the iOS app if you click in the leave request, the UI freezes when going back to the hamburger menus. hope they update it soon.

Team and individual schedule breakdowns, leave plotting , mobile ready with Google and iOS APP

It shows all the schedules that we have and it is easy to understand and very accurate for us employees.

As of the moment, we're not encountering an error with it.

Just improve its functions.

It provides us with our work schedule and how many hours should we work.