Burst SMS Reviews

We integrated our BurstSMS with our CRM system which manages our daily customer approvals, quotes and invoice reminders. Our CRM holds the data and sends it to BurstSMS via Zaper which is very easy to setup and customise. BurstSMS customer support is very quick and professional when we have issues, which is very rare.

We haven't found anything to dislike so far!

Removing the human task of notifying customers of job progress, approvals and invoices.

The application has no delays.Its fairly cheap to send messages using Burst SMS.Its aslo relatively simple to integrate the application with our core system inorder to send messages when payment are made and promotions for new products.

No dislike at all.Its very much perfect.

Burst SMS configuration is simple and no much training is required in order to use the application. Relatively cheap to send messages using the application and it have no delays.

Burst SMS was simple to integrate with our core system inorder to send promotions messages.Its aslo relatively cheap to send messages using the application.Burst SMS is fairly affordable.

Burst SMS is exceptionally affordable at 1.9 cents per text. Additionally, the ability to mass upload text lists from excel makes the process quick, easy, and streamlined. Burst allows me the ability to schedule in advance large text campaigns for our communities, thus streamlining my schedule as well as reducing the amount of time and work on my local teams.

The only negative I have is the overseas transaction cost. Several of our company cards are unable to pay international transaction fees.

Do it! We spent numerous hours looking for affordable communication options. Burst SMS was substantially lower than any option we explored while featuring a more straightforward user interface. I challenge any company to find a more affordable option - it does not exist.

Burst SMS has given us the ability to reach large groups of individuals without breaking the bank. The Burst platform functionality is straightforward, which allows us to roll out the platform to recently onboarded communities with ease. 1.

Burst SMS is accessible and user-friendly. Its standout advantage is an intuitive interface that minimizes the learning curve, combined with a robust API ecosystem that connects to other popular apps like Zapier for seamless automation. We love the "pay-as-you-go" pricing and two-way communication.

Primary drawbacks are basic reporting and limited native automation for complex workflows. Financially, its no-refund policy on remaining credits.

It also has limitation in sending MMS.

Burst SMS helps businesses communicate with customers instantly via text messages, which people are far more likely to read than emails. It addresses the problem of “ignored communication” by cutting through the noise of crowded inboxes. For instance, if customers often forget appointments or miss urgent updates, Burst SMS can automate those reminders so you don’t have to call everyone manually. Overall, it turns what would otherwise be a slow, manual chore into a fast, automated way to make sure your message is actually seen and acted on.

BurstSMS works as promised but it requires Zapier to integrate to our CRM

No native integration to Hubspot and 3CX.

BurstSMS can send SMS from our old CRM activecampaign, we have to change to change it because it requires zap to use it with Hubspot and no integration with 3CX.

It's so simple to use, it literally takes 10 minutes to train new hires, which cuts down on payroll while boosting productivity

I don't dislike anything, but one of the down sides is, this is used for marketing to our overseas clients. I really wish they'd broaden so we can use burst in the usa.

Please expand to the united states!

Benefits are that you can target a wide range of people instantly via text messaging, most people prefer to be contacted this way and will read a text before listening to voice mail. On the down side, it can come across as spammy, but only about 12% complain. Sales to our international consumers habe increased 38% the first quarter.

It integrated with my office booking system

They don't refund your remaining credit when you cancel.

It is a standard sms messaging service that automates your booking reminders.