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Brex Reviews

User Rating

4.1/5 (Based on 583 Ratings)

Rating Distribution

  • Excellent

    73.1%
  • Very Good

    5.8%
  • Average

    1.2%
  • Poor

    1.2%
  • Terrible

    18.7%

User Sentiments

Easy to Use Interface, Extensive Integrations, Seamless Expense Tracking, Virtual Card Functionality

Account Suspensions, Inconsistent Mobile App Experience, Slow Bank Transfers, Devaluation of Rewards Points

Do You Use Brex?

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Review Summary

Brex, a popular financial management platform, receives mixed feedback from its user base. While many users appreciate its user-friendly interface, seamless expense management, and rewards program, others criticize its occasional technical glitches and limited customer service availability. Users also express concerns over the platform's strict spending limits and fees associated with certain transactions. Despite these drawbacks, users generally acknowledge Brex's potential to enhance financial control and efficiency for businesses.

Pros

  • Eliminates the need for personal guarantees and simplifies expense management.
  • Accepts ACH transfers and doesn't charge transaction fees for payments.
  • Offers rewards and cashback on eligible purchases, making it a costeffective option.

Cons

  • High annual fee and monthly minimum spending requirements limit accessibility.
  • Limited customer service availability and slow response times can be frustrating.
  • Restrictive eligibility criteria may exclude some businesses from using the card.

AI-Generated from the text of User Reviews

Reviews
TH

Tanvir H

June 24, 2025 Source: Trustpilot.com
Wonderful Platform for Startups!
Wonderful Platform for Startups!
I have been using it since 3 years, really happy to be their customer. The app & the whole platform is well developed, also the behavior of their support is tremendous. Keep it up Team Brex!
Read more
MS

Mashrafi Shahriar

October 9, 2024 Source: Trustpilot.com
Brex is the most useful and easy to…
Brex is the most useful and easy to navigate banking solution I’ve ever used. Their Card system, Rewards, Multi-Account Management competes with the best.
Read more
M

Michael

September 4, 2024 Source: Trustpilot.com
Great UX
Great UX, responsive support team, great perks.
Read more
H

HJC

February 22, 2024 Source: Trustpilot.com
Great company
Great company. Great app. Love everything about them. Reliable and easy to use.
Read more
AM

Andrew M

February 8, 2024 Source: G2.com
"Brex makes expenses easy"
What do you like best about Brex?

I love the ease of use, how all of my expenses are easily categorized, and the super sleek design of their cards. It also integrates well with our tools.

What do you dislike about Brex?

I can't think of anything. Card customization would be unique, but otherwise, the product is exceptional.

What problems is Brex solving and how is that benefiting you?

Brex helps us solve the aggregation of expenses and keeps expenses from getting lost or delayed. I never have to worry about crunching through expense reports at the last minute, and I don't worry about mislabeled or lost expenses across the business.

Read more
AG

Arun G

January 5, 2024 Source: G2.com
"Best new age bank"
What do you like best about Brex?

Brex provides a modern banking experience for companies of all size and form. Brex's virtual credit card helps us in categorising our spend and having a fine control on those spends.

What do you dislike about Brex?

None currently. Brex has provided a great product experience in the last 3 years we have used.

What problems is Brex solving and how is that benefiting you?

We use Brex virtual cards to split the expense that we spend on our customers' behalf and use it to sync with our financial management system to recover those expenses.

Read more
BT

Bryan T

December 13, 2023 Source: G2.com
"This a very good product, stable, and is accepted in all market in the entire world"
What do you like best about Brex?

Easy fast and stable, I realy like to use it for spend in food service and never fails

What do you dislike about Brex?

I have not complain about brex it is alway workd for me

What problems is Brex solving and how is that benefiting you?

It solves very time we have meetings and long day of works so we can provide food to the team

Read more
JJ

Joshua J

December 1, 2023 Source: G2.com
"Brex is very user friendly!"
What do you like best about Brex?

Brex has easy to use interface that allows me to quickly upload my receipts.

What do you dislike about Brex?

There has only been a small handful of times I can think of where the app has crashed a few times.

What problems is Brex solving and how is that benefiting you?

I don't necessarily think there's anything wrong with Brex. A lot of stuff has been handled that I don't see through updates and them always trying to make it better for users.

Read more
AU

Anonymous User

November 28, 2023 Source: G2.com
"Easy and efficient way to manage business expenses"
What do you like best about Brex?

It's very easy to use and quick to upload receipts with a mobile phone. Never lose a business expense again!

What do you dislike about Brex?

The only issue I've had is booking travel through the Brex site. It got my name slightly wrong which caused issues at TSA.

What problems is Brex solving and how is that benefiting you?

Not having to wait for expense reimbursement

Read more
AU

Anonymous User

November 27, 2023 Source: G2.com
"Easy to adapt to"
What do you like best about Brex?

The UK/UI design is practically flawless, and it is intuitive. I would compare this to when I first got my iphone. Platforms should be user-friendly and easy to navigate.

What do you dislike about Brex?

There isn't anything I do not like at this time about it. All the drop-downs are easy, and if you make a mistake, it is easy to fix when making purchases and adding receipts.

What problems is Brex solving and how is that benefiting you?

It supports me in overseeing the overall HR budgets of about $50,000-100,000. I can see where everything is being allocated and how much I have left in each budget and annotate for its use for any audits that may come up.

Read more

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