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Brex Reviews

User Rating

4.8/5 (Based on 2,387 Ratings)

Rating Distribution

  • Excellent

    91.8%
  • Very Good

    1.3%
  • Average

    0.9%
  • Poor

    4.7%
  • Terrible

    1.4%

User Sentiments

Easy to Use Interface, Extensive Integrations, Seamless Expense Tracking, Virtual Card Functionality

Account Suspensions, Inconsistent Mobile App Experience, Slow Bank Transfers, Devaluation of Rewards Points

Do You Use Brex?

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Review Summary

Brex, a popular financial management platform, receives mixed feedback from its user base. While many users appreciate its user-friendly interface, seamless expense management, and rewards program, others criticize its occasional technical glitches and limited customer service availability. Users also express concerns over the platform's strict spending limits and fees associated with certain transactions. Despite these drawbacks, users generally acknowledge Brex's potential to enhance financial control and efficiency for businesses.

Pros

  • Eliminates the need for personal guarantees and simplifies expense management.
  • Accepts ACH transfers and doesn't charge transaction fees for payments.
  • Offers rewards and cashback on eligible purchases, making it a costeffective option.

Cons

  • High annual fee and monthly minimum spending requirements limit accessibility.
  • Limited customer service availability and slow response times can be frustrating.
  • Restrictive eligibility criteria may exclude some businesses from using the card.

AI-Generated from the text of User Reviews

Reviews
SM

Saviour M

October 12, 2026 Source: G2.com
Easy Accessibility with Top Recommendation
What do you like best about Brex?I like how easy it is to access Brex and use it anywhere I go. The ability to easily reconcile my receipts is really helpful, and the initial setup was very quick. I also gave Brex a 10/10 for recommending to a friend or colleague.What do you dislike about Brex?One thing that's a bit of a hassle with Brex is dealing with places that only accept VISA and not MasterCard. It would be really helpful if they could ensure their point-of-sale systems accommodate both VISA and MasterCard.What problems is Brex solving and how is that benefiting you?Brex helps me manage purchases for company projects, ensuring there's food for people and essential equipment. It's easy to access and use anywhere, allowing me to reconcile receipts easily.
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SM

Scott M

October 12, 2026 Source: G2.com
Great Interface and Truly Helpful Support
What do you like best about Brex?.interface is great! Help is easy to get and really helpfulWhat do you dislike about Brex?I wish I could use it for personal stuff tooWhat problems is Brex solving and how is that benefiting you?Easy to pay vendors both us and international which is saving us time and money
Read more
KS

Konstantyn S

October 8, 2026 Source: G2.com
Powerful Features but Overwhelming Experience
What do you like best about Brex?I find Brex relatively easy to use with a friendly interface. I appreciate the ease of getting API keys, which allowed me to stop opening the interface frequently. The online chat feature is great, and the team is very responsive, usually replying within minutes, which is really helpful.What do you dislike about Brex?I hate the separation into accounts and cards / wallet. For a startup with small operations, card is still "an account" and positive balances of accounts are netted against negative balances of cards. It would be so much easier to see them all in one placeWhat problems is Brex solving and how is that benefiting you?Brex handles all our banking needs, allowing easy payments, staff pay, and card creation. It's user-friendly with easy API access and responsive support, but reconciling accounts and cards could be simpler.
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LD

Luke D

October 3, 2026 Source: G2.com
Simplicity at Its Finest—So Easy to Use
What do you like best about Brex?The ease of use……. Simplicity at its finest.What do you dislike about Brex?The WhatsApp messages, when you already get notifications from the app. I don’t feel it’s necessaryWhat problems is Brex solving and how is that benefiting you?Saving a bunch of time at the end of the month. A massive business improvement.
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VU

Verified User

October 1, 2026 Source: G2.com
Brex Streamlines Expense Management Effortlessly
What do you like best about Brex?I really appreciate how Brex consolidates everything as soon as I use the card. It's super fast, with transactions and receipts popping up almost instantly, automating all of that directly into my email and texts. The speed is impressive—it's like one swipe of the card, and you get a notification to upload the receipt instantly. This process is way faster and more streamlined than any I've seen in years. Brex is incredibly convenient; it's easier and more accessible than any other app I've used. It's down to the seconds now, rather than hours spent manually processing expenses. Brex has essentially made other applications seem outdated.What do you dislike about Brex?I don't have any dislikes.What problems is Brex solving and how is that benefiting you?Brex automates expense tracking by instant receipt uploads, saving me hours on receipt management. It's faster and more convenient than other apps.
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VE

Verified User in Business Supplies and Equipment

September 30, 2026 Source: G2.com
Receipts Sync Seamlessly into Brex—No Uploads Needed
What do you like best about Brex?The receipt can often find its way into my Brex account without me having to search or upload.What do you dislike about Brex?Nothing. I have not experienced any challenges. Much more than any other I've experienced in the past.What problems is Brex solving and how is that benefiting you?Saving me time and headache of locating/collecting receipts
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JH

John H

September 29, 2026 Source: G2.com
Great platform
What do you like best about Brex?Brex simplifies paying contractors, consultants, and vendors. It also does a great job allowing me to manage employee spend via Brex cards. We also appreciate the ease with which Brex integrates with Quickbooks Online. I prepare the transactions and then our outside bookkeeping firm syncs Brex with QBO and is able to quickly and easily prepare our monthly financials. Customer support has been a strong point for Brex as well. I can easily connect with support and get the answers I need for my questions.What do you dislike about Brex?About 1 year ago I began to use Brex Bill pay. It didn't do a great job of recognizing invoices and correctly identifying invoice number, payment amount etc. Recently, though, that feature has been improved and I've begun using it again.What problems is Brex solving and how is that benefiting you?Brex solves two main problems. First, we needed an easy way to manage employee spending on travel, entertainment, etc. Brex has done a great job with this. It is easy for me to quickly and easily see how much each employee has spent and how much may be remaining. The second problem is easy expense payment. A large portion of our expenses are international contractors. We are able to use Brex to quickly and easily pay these contractors in multiple foreign currencies. Great experience.
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VS

Verified User in Information Technology and Services

September 17, 2026 Source: G2.com
Fast, User-Friendly Interface with Great Support and WhatsApp Connection
What do you like best about Brex?.The interface, the auto generated memos, the connection to whats app, the support teams help to get a pin set up and the speed of the pageWhat do you dislike about Brex?No concerns at this time, everything works as expectedWhat problems is Brex solving and how is that benefiting you?The speed to get expenses submitted
Read more
CM

Ciaran M

September 17, 2026 Source: G2.com
Brex Makes Expense Management Effortless
What do you like best about Brex?I really like Brex for its simplicity. It's simple to use and makes uploading receipts really easy. Having a mobile experience right on my phone is super convenient. I can create different buckets and set spending limits, which is great for managing expenses efficiently. The tool is probably the best expense tool I've ever used.What do you dislike about Brex?NothingWhat problems is Brex solving and how is that benefiting you?Brex simplifies my expense management, making it easy to submit travel expenses globally, ensuring timely payments for company dinners. Its simplicity saves me time and allows for seamless expense processing.
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VU

Verified User

September 16, 2026 Source: G2.com
Effortless Expense Management with Brex
What do you like best about Brex?I use Brex for work payments, and it makes expenses easy to manage, providing a smooth experience for work-related expenses. What I like most is how straightforward it is; after making a purchase, I receive an immediate notification, allowing me to upload receipts right away. I appreciate its user-friendly layout and efficient notifications, which help organize and manage all purchases quickly. It feels like having a digital PA that saves me time by sorting and uploading receipts in real-time. Brex is perfect for what it does, delivering as promised.What do you dislike about Brex?Nothing, it dioes exactly what i needWhat problems is Brex solving and how is that benefiting you?Brex makes managing expenses easy and provides a smooth experience for handling work-related payments. I receive immediate notifications after purchases, allowing me to upload receipts without worrying about tracking them later, saving me time and hassle.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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