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73.1%
5.8%
1.2%
1.2%
18.7%
Easy to Use Interface, Extensive Integrations, Seamless Expense Tracking, Virtual Card Functionality
Account Suspensions, Inconsistent Mobile App Experience, Slow Bank Transfers, Devaluation of Rewards Points
Brex, a popular financial management platform, receives mixed feedback from its user base. While many users appreciate its user-friendly interface, seamless expense management, and rewards program, others criticize its occasional technical glitches and limited customer service availability. Users also express concerns over the platform's strict spending limits and fees associated with certain transactions. Despite these drawbacks, users generally acknowledge Brex's potential to enhance financial control and efficiency for businesses.
AI-Generated from the text of User Reviews
I love the ease of use, how all of my expenses are easily categorized, and the super sleek design of their cards. It also integrates well with our tools.
I can't think of anything. Card customization would be unique, but otherwise, the product is exceptional.
Brex helps us solve the aggregation of expenses and keeps expenses from getting lost or delayed. I never have to worry about crunching through expense reports at the last minute, and I don't worry about mislabeled or lost expenses across the business.
Brex provides a modern banking experience for companies of all size and form. Brex's virtual credit card helps us in categorising our spend and having a fine control on those spends.
None currently. Brex has provided a great product experience in the last 3 years we have used.
We use Brex virtual cards to split the expense that we spend on our customers' behalf and use it to sync with our financial management system to recover those expenses.
Easy fast and stable, I realy like to use it for spend in food service and never fails
I have not complain about brex it is alway workd for me
It solves very time we have meetings and long day of works so we can provide food to the team
Brex has easy to use interface that allows me to quickly upload my receipts.
There has only been a small handful of times I can think of where the app has crashed a few times.
I don't necessarily think there's anything wrong with Brex. A lot of stuff has been handled that I don't see through updates and them always trying to make it better for users.
It's very easy to use and quick to upload receipts with a mobile phone. Never lose a business expense again!
The only issue I've had is booking travel through the Brex site. It got my name slightly wrong which caused issues at TSA.
Not having to wait for expense reimbursement
The UK/UI design is practically flawless, and it is intuitive. I would compare this to when I first got my iphone. Platforms should be user-friendly and easy to navigate.
There isn't anything I do not like at this time about it. All the drop-downs are easy, and if you make a mistake, it is easy to fix when making purchases and adding receipts.
It supports me in overseeing the overall HR budgets of about $50,000-100,000. I can see where everything is being allocated and how much I have left in each budget and annotate for its use for any audits that may come up.
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I have been using it since 3 years, really happy to be their customer. The app & the whole platform is well developed, also the behavior of their support is tremendous. Keep it up Team Brex!