Home/Spa and Salon Management Software/Booker
Updated on: October 20, 2019
What is Booker ?
Booker - Spa and Salon Management Software : SaaSworthy.com
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Booker

Spa & Salon Management Made Easy
(888 Ratings) Write Review

Booker by MINDBODY is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device.

Booker Features Show All Features

Booker Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact New York, United States / 1 (866) 966.9798
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Spa and Salon Management Software

Booker Pricing

Pricing ModelSubscription
How much does Booker cost ?
The pricing for Booker starts at $129.0 per month. Booker has 3 different plans such as - Essential at $129.0 per month, Accelerate at $239.0 per month and Ultimate at $349.0 per month.
Essential
$129 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
Accelerate
$239 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
  • SMS/Text Appointment Confirmations
  • Email Campaign Builder
  • Smart Email Targeting
  • Login Protection
  • Custom Customer Fields
Ultimate
$349 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
  • SMS/Text Appointment Confirmations
  • Email Campaign Builder
  • Smart Email Targeting
  • Login Protection
  • Custom Customer Fields
  • Automated Email and Text Campaigns
  • Personalized, Customizable Drip Campaigns
  • Customer Feedback, Ratings, and Reviews
  • Customer Referral Program
  • Advanced Marketing Reports
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Disclaimer: The pricing details were last updated on 10/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Booker Reviews

OVERALL RATING
4.1
Based on 888 Rating(s)
Rating Distribution
  • 695
  • 99
  • 32
  • 55
  • 7
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Source : g2crowd.com
(Reviewed on 03 July 2019)
"Great scheduling system"

What do you like best?

I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of it, is brimming with highlights.

What do you dislike?

It sometimes crashes when we are very busy.

Recommendations to others considering the product:

Set aside the effort to peruse the majority of the alternatives that Booker offers. There are huge amounts of assets inside the product that take into account organizations to be effective.

What problems are you solving with the product? What benefits have you realized?

We can fulfill the necessities of our clients by right away booking arrangements for them or having them plan themselves on the web. The web based booking usefulness has helped us to amplify business. We can fill arrangements a lot quicker and it enables representatives to see their notes snappier. I have understood that this framework makes arranging plans simple and straight forward.

...more
Source : g2crowd.com
(Reviewed on 15 June 2019)
"When it’s good it’s great, when it’s bad it’s awful"

What do you like best?

Clean layout, ease of use, quick to understand and you can see everything you need at once.

What do you dislike?

Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system.

Recommendations to others considering the product:

Have patience they’re working out the kinks

What problems are you solving with the product? What benefits have you realized?

We are able to fill appointments much faster and it allows employees to see their notes quicker.

...more
Source : g2crowd.com
(Reviewed on 21 May 2019)
"Amazing software"

What do you like best?

Booker was the most easy software I’ve used in a salon I would recommend it to anyone!

What do you dislike?

Not a single thing booker was great to use!

What problems are you solving with the product? What benefits have you realized?

Booker makes scheduling clients a whole lot easier and also they have an option where clients can book themselves!

...more
Source : g2crowd.com
(Reviewed on 08 May 2019)
"So easy to use!"

What do you like best?

Everything I need is on this software! Booking, time clocks, billing, inventory, etc.

What do you dislike?

Nothing! I can’t think of a single feature of Booker that I do not like.

What problems are you solving with the product? What benefits have you realized?

Double booking, underbooking, billing issues, inventory management. The benefits are incomprehensible!

...more
Source : g2crowd.com
(Reviewed on 24 April 2019)
"Booker.com"

What do you like best?

Booker is extremely easy all around. Schedules staff and availability are easy to navigate.

What do you dislike?

Booker sometimes doesnt show it is over booking appointment until you try to click confirm.

Recommendations to others considering the product:

If you have a high volume spa with additional components like cabanas this is an excellent product.

What problems are you solving with the product? What benefits have you realized?

Booker has made scheduling and sending confirmation emails an extremely easy and fast process which keeps up guest satisfaction.

...more
Source : g2crowd.com
(Reviewed on 12 April 2019)
"SO. Many. Glitches."

What do you like best?

Its the only spa software large enough to host tens of thousands of accounts and you can easily toggle between locations.

What do you dislike?

The reports are often inaccurate and don't populate the correct information- lots of accounts slip through cracks. For example our spa was membership based and each month we'd pull reports of all the accounts who's membership dues were not paid or declined. And then a few months later we'd run into an account that was several months or years past due but never showed up on any report for memberships not paid

What problems are you solving with the product? What benefits have you realized?

It was the only one that had the ability to host tens of thousands of accounts therefore the only software that could allow us to be in business

...more
Source : g2crowd.com
(Reviewed on 25 December 2018)
"Good basic online scheduler for small business needs"

What do you like best?

The ability to see all employees schedules at once in order to schedule for myself and others. Automatic confirmations at the time of booking and reminder texts and emails 24-48 hours before appointment. Saves time because clients may schedule online 24/7. Although price has increased, our rate has remained the same since we have been long time subscribers.

What do you dislike?

The interface is sometimes difficult to navigate, especially on an I-pad or phone. Lots of glitches a few years ago that seem to have been corrected. Sometimes I need to reload to schedule a client due to an error message that says I'm not available.

Recommendations to others considering the product:

it is a reasonably priced online scheduler that allows for clients to schedule 24/7, multiple practitioners' schedules may be viewed on one screen, automatic confirmations and reminders.

What problems are you solving with the product? What benefits have you realized?

We save time since clients may schedule online at their convenience, confirmations and reminders are automatic. We have a record of when clients schedule to easily track packages.

...more
Source : g2crowd.com
(Reviewed on 25 October 2018)
"Can be clunky, but gets the job done. "

What do you like best?

I like Booker because it is a straightforward, no frills software. Easy to figure out a workaround when something isn't getting added right into a schedule, easy to train new employees.

What do you dislike?

Can be a little glitchy and require page refreshes. In general the "feel" is a bit old school.

What problems are you solving with the product? What benefits have you realized?

Booking clients for spa services.

...more
Source : g2crowd.com
(Reviewed on 18 September 2018)
"Things Could Be So Much easier!!!"

What do you like best?

I believe that Booker does have useful features like client profiles, group apps, price changing, invoice cataloging and also gives us enough storage information for gift card purchases/recipients.

What do you dislike?

CONSTANTLY GOING DOWN!!! No matter what is wrong or right with our internet, Booker fails us multiple times a week. They also schedule their maintenance during business hours. I feel the software itself is also glitchy.

Recommendations to others considering the product:

Definitely shop around. Booker gets the job done but is not the most reliable.

What problems are you solving with the product? What benefits have you realized?

We use it for our time clock on hourly employees, client information storage and also for inventory.

...more
Source : g2crowd.com
(Reviewed on 14 July 2018)
"Great product and support is always available"

What do you like best?

Multi use software perfect for health service industry. Business intelligence is very useful.

What do you dislike?

Would be nice to have more flexibility with the scheduling section - if the software could manage the efficiency of the bookings

What problems are you solving with the product? What benefits have you realized?

Daily accounting and payroll calculations. All in one tool that track sales and payroll

...more
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