Booker by MINDBODY is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Contact||New York, United States / 1 (866) 966.9798|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Spa and Salon Management Software|
Disclaimer: The pricing details were last updated on 10/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of it, is brimming with highlights.
It sometimes crashes when we are very busy.
Set aside the effort to peruse the majority of the alternatives that Booker offers. There are huge amounts of assets inside the product that take into account organizations to be effective.
We can fulfill the necessities of our clients by right away booking arrangements for them or having them plan themselves on the web. The web based booking usefulness has helped us to amplify business. We can fill arrangements a lot quicker and it enables representatives to see their notes snappier. I have understood that this framework makes arranging plans simple and straight forward.
Clean layout, ease of use, quick to understand and you can see everything you need at once.
Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system.
Have patience they’re working out the kinks
We are able to fill appointments much faster and it allows employees to see their notes quicker.
Booker was the most easy software I’ve used in a salon I would recommend it to anyone!
Not a single thing booker was great to use!
Booker makes scheduling clients a whole lot easier and also they have an option where clients can book themselves!
Everything I need is on this software! Booking, time clocks, billing, inventory, etc.
Nothing! I can’t think of a single feature of Booker that I do not like.
Double booking, underbooking, billing issues, inventory management. The benefits are incomprehensible!
Booker is extremely easy all around. Schedules staff and availability are easy to navigate.
Booker sometimes doesnt show it is over booking appointment until you try to click confirm.
If you have a high volume spa with additional components like cabanas this is an excellent product.
Booker has made scheduling and sending confirmation emails an extremely easy and fast process which keeps up guest satisfaction.
Its the only spa software large enough to host tens of thousands of accounts and you can easily toggle between locations.
The reports are often inaccurate and don't populate the correct information- lots of accounts slip through cracks. For example our spa was membership based and each month we'd pull reports of all the accounts who's membership dues were not paid or declined. And then a few months later we'd run into an account that was several months or years past due but never showed up on any report for memberships not paid
It was the only one that had the ability to host tens of thousands of accounts therefore the only software that could allow us to be in business
The ability to see all employees schedules at once in order to schedule for myself and others. Automatic confirmations at the time of booking and reminder texts and emails 24-48 hours before appointment. Saves time because clients may schedule online 24/7. Although price has increased, our rate has remained the same since we have been long time subscribers.
The interface is sometimes difficult to navigate, especially on an I-pad or phone. Lots of glitches a few years ago that seem to have been corrected. Sometimes I need to reload to schedule a client due to an error message that says I'm not available.
it is a reasonably priced online scheduler that allows for clients to schedule 24/7, multiple practitioners' schedules may be viewed on one screen, automatic confirmations and reminders.
We save time since clients may schedule online at their convenience, confirmations and reminders are automatic. We have a record of when clients schedule to easily track packages.
I like Booker because it is a straightforward, no frills software. Easy to figure out a workaround when something isn't getting added right into a schedule, easy to train new employees.
Can be a little glitchy and require page refreshes. In general the "feel" is a bit old school.
Booking clients for spa services.
I believe that Booker does have useful features like client profiles, group apps, price changing, invoice cataloging and also gives us enough storage information for gift card purchases/recipients.
CONSTANTLY GOING DOWN!!! No matter what is wrong or right with our internet, Booker fails us multiple times a week. They also schedule their maintenance during business hours. I feel the software itself is also glitchy.
Definitely shop around. Booker gets the job done but is not the most reliable.
We use it for our time clock on hourly employees, client information storage and also for inventory.
Multi use software perfect for health service industry. Business intelligence is very useful.
Would be nice to have more flexibility with the scheduling section - if the software could manage the efficiency of the bookings
Daily accounting and payroll calculations. All in one tool that track sales and payroll