Home/Spa and Salon Management Software/Booker
Updated on: July 17, 2019
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Booker - Spa and Salon Management Software : SaaSworthy.com
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Booker

Spa & Salon Management Made Easy
(888 Ratings) Write Review

Booker by MINDBODY is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device.

Booker Features Show All Features

Booker Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact New York, United States / 1 (866) 966.9798
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Spa and Salon Management Software

Booker Pricing

Pricing ModelSubscription
How much does Booker cost ?
The pricing for Booker starts at $129.0 per month. Booker has 3 different plans such as - Essential at $129.0 per month, Accelerate at $239.0 per month and Ultimate at $349.0 per month.
Essential
$129 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
Accelerate
$239 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
  • SMS/Text Appointment Confirmations
  • Email Campaign Builder
  • Smart Email Targeting
  • Login Protection
  • Custom Customer Fields
Ultimate
$349 /Month

Plan Features

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • (Email & Text)
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package, Series & Membership Management
  • Inventory Management
  • Gift Certificates
  • Customer Document Storage
  • 20 Reports
  • SMS/Text Appointment Confirmations
  • Email Campaign Builder
  • Smart Email Targeting
  • Login Protection
  • Custom Customer Fields
  • Automated Email and Text Campaigns
  • Personalized, Customizable Drip Campaigns
  • Customer Feedback, Ratings, and Reviews
  • Customer Referral Program
  • Advanced Marketing Reports
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Disclaimer: The pricing details were last updated on 10/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Booker Reviews

OVERALL RATING
4.1
Based on 888 Rating(s)
Rating Distribution
  • 695
  • 99
  • 32
  • 55
  • 7
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Source : g2crowd.com
(Reviewed on 04 July 2019)
"Great scheduling system"

What do you like best?

I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of it, is brimming with highlights.

What do you dislike?

It sometimes crashes when we are very busy.

Recommendations to others considering the product:

Set aside the effort to peruse the majority of the alternatives that Booker offers. There are huge amounts of assets inside the product that take into account organizations to be effective.

What problems are you solving with the product? What benefits have you realized?

We can fulfill the necessities of our clients by right away booking arrangements for them or having them plan themselves on the web. The web based booking usefulness has helped us to amplify business. We can fill arrangements a lot quicker and it enables representatives to see their notes snappier. I have understood that this framework makes arranging plans simple and straight forward.

...more
Source : g2crowd.com
(Reviewed on 16 June 2019)
"When it’s good it’s great, when it’s bad it’s awful"

What do you like best?

Clean layout, ease of use, quick to understand and you can see everything you need at once.

What do you dislike?

Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system.

Recommendations to others considering the product:

Have patience they’re working out the kinks

What problems are you solving with the product? What benefits have you realized?

We are able to fill appointments much faster and it allows employees to see their notes quicker.

...more
Helena Z.Source : capterra.com
(Reviewed on 07 June 2019)
What happened to you? A user for over 8 years and you let me down

Pros: Having used it over 8 years I saw this system grow over the years. Great features such as reviews, multiple service bookings, receipts, email reminders etc

Cons: The cost kept creeping up and the fact I'm in Canada made it unaffordable. I reached out to them, but the basic features aren't worth it in my opinion. Quite disappointed that as a long serving client they wouldn't work with me to make it affordable. Obviously don't care about the small business owner.

Overall: At the start it was great, but as they expanded so did the issues, cost etc. Customer service points you to a link to read through a problem instead of actually helping you solve it. I've found a better software now that's based in Canada. I wouldn't go back to Booker again.

...more
michell V.Source : capterra.com
(Reviewed on 04 June 2019)
TOO MUCH MONEY WAY OVER PRICED

Pros: I have had booker for several years at first they where great but they keep uping the price .

Cons: too much money, takes long to answer with customer service

Overall: no training

...more
Source : g2crowd.com
(Reviewed on 22 May 2019)
"Amazing software"

What do you like best?

Booker was the most easy software I’ve used in a salon I would recommend it to anyone!

What do you dislike?

Not a single thing booker was great to use!

What problems are you solving with the product? What benefits have you realized?

Booker makes scheduling clients a whole lot easier and also they have an option where clients can book themselves!

...more
Stephanie G.Source : capterra.com
(Reviewed on 22 May 2019)
One of The Best

Pros: I am really enjoying the new updates to the system. You can manage everyones schedule at one time, the mobile app is great, and the fact that you can see clients who are in the process of booking is fabulous.

Cons: When you call in to customer service it does take about an hour to be helped and even longer when you email customer service.

Overall: I think that Booker has increased our experience since Mind and Body took over. I feel that many positive changes have taken place and the issues we were experiencing are now less often.

...more
Source : g2crowd.com
(Reviewed on 09 May 2019)
"So easy to use!"

What do you like best?

Everything I need is on this software! Booking, time clocks, billing, inventory, etc.

What do you dislike?

Nothing! I can’t think of a single feature of Booker that I do not like.

What problems are you solving with the product? What benefits have you realized?

Double booking, underbooking, billing issues, inventory management. The benefits are incomprehensible!

...more
Tiffany MSource : getapp.com
(Reviewed on 09 May 2019)
Rating only

Rating breakdown

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Kristopher G.Source : capterra.com
(Reviewed on 07 May 2019)
Booker Software is Awesome!

Pros: I like the versatility of this software. It allows me to schedule, remind, and follow up on clients appt's. I love it! Also, if I ever have issue's with the software, booker's support team is amazing to help me work through any concerns.

Cons: Can't think of any! It has been a very positive experience!

Overall: I have used Booker for the past 19 months. I haven't once wanted to look at any other software, as they have helped me fulfill my needs for my clients. I recommend them highly to any salon or spa looking to take care of the clients whole process from booking, to reminding, to following up!

...more
Stephanie P.Source : capterra.com
(Reviewed on 25 April 2019)
Very easy to navigate

Pros: I used this working for a short time at a salon and it was very easy to transition into work because of the simplicity of the program

Cons: I felt that the program could be slow at times.

Overall: It made it very easy to book customers and get their needs taken care of

...more
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