Booker by MINDBODY is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Contact||New York, United States / 1 (866) 966.9798|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Spa and Salon Management Software|
Disclaimer: The pricing details were last updated on 10/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of it, is brimming with highlights.
It sometimes crashes when we are very busy.
Set aside the effort to peruse the majority of the alternatives that Booker offers. There are huge amounts of assets inside the product that take into account organizations to be effective.
We can fulfill the necessities of our clients by right away booking arrangements for them or having them plan themselves on the web. The web based booking usefulness has helped us to amplify business. We can fill arrangements a lot quicker and it enables representatives to see their notes snappier. I have understood that this framework makes arranging plans simple and straight forward.
Clean layout, ease of use, quick to understand and you can see everything you need at once.
Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system.
Have patience they’re working out the kinks
We are able to fill appointments much faster and it allows employees to see their notes quicker.
Pros: Having used it over 8 years I saw this system grow over the years. Great features such as reviews, multiple service bookings, receipts, email reminders etc
Cons: The cost kept creeping up and the fact I'm in Canada made it unaffordable. I reached out to them, but the basic features aren't worth it in my opinion. Quite disappointed that as a long serving client they wouldn't work with me to make it affordable. Obviously don't care about the small business owner.
Overall: At the start it was great, but as they expanded so did the issues, cost etc. Customer service points you to a link to read through a problem instead of actually helping you solve it. I've found a better software now that's based in Canada. I wouldn't go back to Booker again.
Pros: I have had booker for several years at first they where great but they keep uping the price .
Cons: too much money, takes long to answer with customer service
Overall: no training
Booker was the most easy software I’ve used in a salon I would recommend it to anyone!
Not a single thing booker was great to use!
Booker makes scheduling clients a whole lot easier and also they have an option where clients can book themselves!
Pros: I am really enjoying the new updates to the system. You can manage everyones schedule at one time, the mobile app is great, and the fact that you can see clients who are in the process of booking is fabulous.
Cons: When you call in to customer service it does take about an hour to be helped and even longer when you email customer service.
Overall: I think that Booker has increased our experience since Mind and Body took over. I feel that many positive changes have taken place and the issues we were experiencing are now less often.
Everything I need is on this software! Booking, time clocks, billing, inventory, etc.
Nothing! I can’t think of a single feature of Booker that I do not like.
Double booking, underbooking, billing issues, inventory management. The benefits are incomprehensible!
Pros: I like the versatility of this software. It allows me to schedule, remind, and follow up on clients appt's. I love it! Also, if I ever have issue's with the software, booker's support team is amazing to help me work through any concerns.
Cons: Can't think of any! It has been a very positive experience!
Overall: I have used Booker for the past 19 months. I haven't once wanted to look at any other software, as they have helped me fulfill my needs for my clients. I recommend them highly to any salon or spa looking to take care of the clients whole process from booking, to reminding, to following up!
Pros: I used this working for a short time at a salon and it was very easy to transition into work because of the simplicity of the program
Cons: I felt that the program could be slow at times.
Overall: It made it very easy to book customers and get their needs taken care of