BeatRoute Reviews

With Beatroute, we were able to equip our field sales team with an application used in opening of accounts, visiting existing accounts (with visibility in map), encoding of customers real-time and recording the customer feedback for better customer experience. In addition, Sales managers were able to track the activities of their downline and provide them systematic directions on how to improve their group performance. They also have various reports that can be generated and shown in dashboard for easier analysis.

Compared to other SFA, Beatroute is very cost-efficient. Their after-sales / support group is very responsive as well.

Since this is a cloud-based app, mobile-based customizations are limited, but you'll see new version releases from time to time to further enhance their product. They're very open for suggestions and continuously improving their product for their customers

On Field-based personnel:

1. Business continuity to existing customers. With high attrition in field sales personnel, this feature is very important. Historical data of customer is retained and transferred to new customers and they'll be guided by the geo-location tagging

2. Can record the previous feedback and will have the data to restart conversation upon their next visit. All customer info is also available on the device so no need to bring a lot of paper from head office.

3. Real-time encoding of orders

On Sales Managers

1. Tracing of SE's adherence to planned route and company directions

2. Easily monitor sales inflow

3. Easier communications (they can use BR to provide directions or set jump calls for certain customers needing immediate attention.

On support group

1. Easily download SE activities and attendance

2. Real time inflow of orders

It makes us easy to track all the activities are happening.

Beatroute Help to maintain the sales recode easily.

With the beatroute software, we can easily watch the Team's Performance

Always got good support from the Team.

Nothing to dislike about the Beatroute . It is all good to work with it

Beatroute help very much to track the field force and their work.

It is an effective tool for managing sales and tracking my inventory. Easy to use and with a good support team.

Lack of a dashboard to explore information and quickly gain insights.

Keeping track of sales, managing sales executives, inventory and basic accounting.

It is an effective tool for managing sales and tracking my inventory. Easy to use and with a good support team.

Lack of a dashboard to explore information and quickly gain insights.

Keeping track of sales, managing sales executives, inventory and basic accounting.

The application works effectively for our sales force. Beatroute backend team gives strong attention to their users also they have given the proper induction for their product.

Communication from the support team needs to improve. Need customisation of the report into excel sheet which save our time to make multiple report from SFA downloads

The sales force to see the historical data of the market, Track competitor activities, it can help to plan their business forecast in the right manner.

Saves time with centralised reporting, sales team member wise details, easy product, prices, specifications etc uploads.

Shop front picture are very small in size, doesn't show this important data on admin login.

Some of the archived outlets are not synchronised and keep showing in route map report.

Saves time on following up with field sales for reporting.

Immediate orders and payment update.

Records of payment data.

Promotion and market feedback picture

Can monitor field force activities and generate real-time reports

Regularity or inconsistent report presentation

Tracking of field force activities so that we can immediately address productivity issues

Standard Features like Scorecards, KPI's

BR SFA is not Flexible and for small CR team needs min 90 Days to complete

NA

WHat ever issues reported will be closed by team

Connection with messaging platforms where the customer is already on chatbot at par with competitors

the OTP process that does not proceed occasionally OTP process alternative OTP provider and faster feedback of downtime

set mindset of users

additional call frequency and ability for 24 7 ordering, increase in basket size remains to be seen in the full implementation and full year execution with enhancements

user interface easy to use but need improvement

hard to setting some menus, should be need to improvement

mote improvement and open the limit

too many change and no information about the changes. many times to maintenance and downtime. the BR solving time bit long and slow to handle the issue.