Bambee Reviews

User Rating

2.8/5 (Based on 57 Ratings)

Rating Distribution

Excellent
40.4%
Very Good
3.5%
Average
0%
Poor
3.5%
Terrible
52.6%

User Sentiments

Knowledgeable HR Support, Comprehensive HR Resources and Templates, Improved HR Compliance, Dedicated HR Manager

Unresponsive Customer Service, Technical Issues and Glitches, Inaccurate Information and Advice, Misleading Sales Practices

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Review Summary

User reviews of Bambee are mixed, with praise for its dedicated HR teams and helpful guidance, but also concerns about inconsistent service, communication issues, and pricing. Many users appreciate the personalized support, accessibility of HR professionals, and readily available templates. However, several reviewers experienced delays in responses, unclear communication, difficulties scheduling calls, and frustration with pricing changes, highlighting a need for improved customer support and transparency.

Pros

Dedicated HR managers offer personalized support and guidance.
Employee onboarding and compliance processes are streamlined.
Userfriendly platform simplifies HR tasks and provides valuable templates.
Responsive customer support ensures timely assistance for HR concerns.

Cons

Communication and responsiveness can be inconsistent, leading to delays.
The platform may have technical glitches or limitations in certain functionalities.
Pricing can be high, especially for smaller businesses with fewer employees.
The customer service team has a high turnover rate, making it difficult to build consistent relationships.

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Reviews

Connecticut Physical Medicine

November 2, 2025 Source: Trustpilot.com

Helpful direction of FMLA laws

Our private small practice relies on Bambee HR to help us navigate the HR laws so that we are appropriately handling difficult and day to day situations.

Junia Palmer

November 1, 2025 Source: Trustpilot.com

The manager was very professional and…

The manager was very professional and explained what she would do to help me.

Thank you,
Junia

Wanda Hanson

October 30, 2025 Source: Trustpilot.com

The welcoming professionalism

The welcoming professionalism afforded me from the get go. although I have many more questions I feel confident they will be answered. Bambee makes me feel like I have an HR team.

Irina Dankov

October 29, 2025 Source: Trustpilot.com

That they are handling everything…

That they are handling everything related to HR which frees my time to handle other aspects of the business

Lia Waller

October 29, 2025 Source: Trustpilot.com

Always supprtive and in time with…

Always supprtive and in time with knowledge

kash kaur

February 4, 2025 Source: Trustpilot.com

All the help I am getting is making the…

All the help I am getting is making the experience great. Marc, Kelly, Julie and Future are the great help and always going beyond to help me. They are excellent staff and always resolve my issues.

Chandler Heitmann

March 25, 2024 Source: Trustpilot.com

Lizbeth has been nothing short of…

Lizbeth has been nothing short of amazing. She has been so great to work with and I appreciate her knowledge on the topics and guidance through everything.

Brooke Goldstein

March 15, 2024 Source: Trustpilot.com

very helpful

very helpful. communicative. clear. concise and available

Rachel Warren

March 14, 2024 Source: Trustpilot.com

Patricia is absolutely amazing!!

Patricia is absolutely amazing. She is so thorough, so helpful and so kind! I am somewhat new to all the HR policies and practices and she has helped me tremendously!

Ethan

March 12, 2024 Source: Trustpilot.com

Amazing support and same day call set…

Amazing support and same day call set up. My HR professional is top notch and we recommend Bambee to all of our small business owners. Why take the Vance and do it on your own when you can have a great team behind you. Thanks and cheers.