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Smart Hospitality Starts Here
easy to use. application has many hints and with every updates shows how to use new functions via trainings
sometimes it slows down and you need to restart
reporting, sales, evaluating
The depth and detail of analytics provided for our food & beverage sales. Can drill down extensively.
Nothing. This product is near perfection.
If you're looking for a great analytics tool, look no further
Allows out F&B outlets to analyze sales and figure out what/who sells the best/worst.
The insight and depth that it gives you on the customer. I can literally know anything about the customer by searching it on avero.
That it does not give me real time numbers. I have to wait until the next day.
In the hospitality world, Avero is a must to better understand your customer.
On the marketing standpoint it helps me realize what promotions are working and what times I can help push the most. Also it lets me know what is selling and what is not.
It provides a report sent directly to your email of the information that you need to know for your business. It also has an app on the phone for a logbook that lets you use your phone if you are not at your desk
Sometimes the app lags a bit and if you accidentally scroll away from the notes they do not save automatically
Provides a real time notebook that I can use to keep track of notes. Consolidates everything from multiple managers
I like being able to track and access history in regards to performance and financial results.
Software is somehow little unpolished, and is not that visually appealing to me.
It is useful software for easy access to reports and logbook input.
Inserting day to day operational informations and pulling reports.
I like best that Avero allows me easier navigation to data not as easily accessible in the restaurant management software used exclusively by my company.
I dislike the process of registering to use the site as an employee. My superior had to reregister my information multiple time as we attempted unsuccessfully to enter using the temporary login information provided.
Allows more immediate and direct communication with my superiors using informed data populated from restaurant information. For me, it's a place to voice all needs. For my boss, it's more organized than a million emails and texts from each of the leads.
Super easy to run reports, review data and track trends.
There is nothing I disklike about this product.
Data drill-down to individual receipts is helpful in customer satisfaction and credit card charge disputes.
The thing that I like the best is the ease of use. It's very intuitive to navigate through the side bars, drop downs, reports, etc.
Something I dislike about the software is that there are not pre-made Dashboards. I like the freedom of creating my own, but I wish it had come with templates to help me curate the pertinent information.
When using Avero, I recommend getting training on it. While it is intuitive, it's supremely helpful to have someone show you all of the little tips and tricks through the software that made my workflows so much more efficient.
One of the problems we've solved is the huge time saver of having all the sales information in one place. All departments in the organization are playing from the same sheet of music, so to speak.
Great for seeing all my restaurants data in one place. Love the ability to pull item sales from specific periods of time, so I can see what sells and what doesn’t.
The iPhone app, not the iPad app, needs updating, it generally feels outdated and old. It is also somewhat had to use the website version because many of the filters get cut off from the wide control panel.
Update the interface... the iPad interface is a step in the right direction
I can really see how holiday weeks effect sales and item changes.
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Real time access to restaurant data and checks from phone or computer.
Check search from phone app has limited filter options compared to computer.
Download the iPhone app for easy use while both in and out of the restaurant.
I can access restaurant data anytime & anywhere. Live checks and orders, compare financial reporting across weeks, months, and years. Determine which items are being ordered more or least frequently. Which servers are using which comps and voids.