Avallon

About Avallon

Deep Dive with Clara AI

Avallon is an advanced AI platform designed to revolutionize claims operations for insurance carriers, MGAs (Managing General Agents), and TPAs (Third-Party Administrators). By addressing challenges such as managing calls, emails, document processing, and workflows, Avallon streamlines processes, reduces operational costs, and enhances adjuster productivity. Trusted across the United States and Europe, Avallon eliminates repetitive tasks, enabling claims teams to focus on higher-value activities. Its key features include Context-Aware AI, which provides real-time guidance by understanding workflows and claims data; a Dialer for managing inbound and outbound calls, extracting critical information, and updating cases automatically; and an Orchestrator for email automation, converting unstructured emails into structured data and simplifying stakeholder outreach. Additionally, the Parser feature transforms claim files into indexed, chronological data seamlessly integrated into the CMS, while the Avallon Copilot optimizes workflows by analyzing claims, citing sources, and recommending actionable next steps. Together, these capabilities empower insurance organizations to achieve greater efficiency, accuracy, and productivity, transforming complex claims management into seamless, automated processes. With Avallon, organizations can refocus their efforts on delivering exceptional service to clients while maintaining a competitive edge in the industry.

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Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Avallon Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Inbound Agents Custom

Handle high-volume intake and inquiries 24/7

Features

Inbound AI: Automates FNOL, status checks, and inquiries.
Multichannel: Seamless support for calls, texts, chats, faxes, and emails.
Zero Wait Times: Scales instantly for unlimited concurrent calls.
Multilingual: Instant translation and support for any language.
Human Handoff: Seamless fallback to your staff for complex scenarios.
Product Support: Direct access via Slack, Teams, email, or phone.
Enterprise Integration: Custom setup for specific systems.

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Outbound Agents Custom

Automate repetitive phone calls, emails, and texts

Features

Outbound AI: Automates third-party outreach, status checks, and demands.
Multichannel: Coordinates phone, email, and text for maximum contact rates.
Compliance: Full audit trails and logging for every call.
Dynamic Scripting: Adapts flow based on policy and claim specifics.
Human Handoff: Intelligently transfers sensitive calls to humans.
Product Support: Direct access via Slack, Teams, email, or phone.
Enterprise Integration: Custom setup for specific systems.

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AI Claim File Processing Custom

Turn unstructured files into structured data

Features

Data Extraction: Ingests FNOL files, medical records, and demand packets.
Smart Indexing: Indexes and sequences claim records.
Claim Summarization: Summarizes full claim history and documents.
AI Copilot: Chat with claim data to get answers and recommended next steps.
Auto-Entry: Syncs extracted data directly into your CMS.
Product Support: Direct access via Slack, Teams, email, or phone.
Enterprise Integration: Custom setup for your specific systems.

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Disclaimer: The pricing details were last updated on 09/12/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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