Apple Remote Desktop Reviews

Easy to setup and use. Overall good remote access speed.

Because it uses and implementation of VNC, can be slow sometimes.

Remote helpdesk, remote server management.

i had a great experience while i was connected with apple remote support. They helped me resolve my queries i had and suggested the best options.

Nothing everything was as expected as i am also working in customer-facing industry since almost 7 years but apple has always been the best experience over all.

Nothing everything was as expected as i am also working in customer-facing industry since almost 7 years but apple has always been the best experience over all.

Apple Remote Desktop has proven to be invaluable tool for a wide range of users and organizations. It helps me connect with my clients with ease.

I have used it, especially during the pandemic, but also during times when travelingay not be feasible

Connectivity with ease. No lag/ time differentail,

Sleek design, best screen sharing UI , Managing device on same network, it is very reliable, it's basic remote management features work well.

The best part about it is that it is just there. There is no need to explain to my coworkers that you need to install this application or go through a rigorous regime of steps. It is linked with the Apple ID, and I can connect with other Mac machines on a single request, and the other person has to accept or reject it. If you have to manage multiple systems from a centralized point of your business regularly, I suggest switching to Apple Remote. It is very easy.

The only downside I have seen with Apple Remote Desktop is that you need a very good internet connection on both ends; when other apps like AnyDesk can work on low speeds like 5-10mbps, ARD requires a minimum of 30-40mbps. It would be good if this can be fixed.

Installing updates, fixing issues, and configuring systems remotely is a breeze. Going to every system and performing the same steps is not an easy task, it takes more time and more efforts but remotely connecting to devices and troubleshooting problems in real time is pure magic. It even helps cut down on energy costs by powering down idle machines.

The ability to keep track of the various work stations on the network and if needed, the ability to interact with the end-user. I also use GoToMyPC for users that are not on the same network. I do prefer the apple product.

It would be great if you could connect with work-stations that were not on the same network; having to be on the same network with so much working from home is negative.

I am keeping track of serial numbers assisting with troubleshooting for the end-user. It saves the time of having to visit the end-users workspace. And if I am remote, VPN in to the office network allows me to assist remotely.

Great for managing multiple apple devices (mbp/mb/mba/imacs)

The scanner can sometimes be a bit irritating across multiple subnets.

ARD is great at deploying packages to multiple devices. This is a beneficial when you need to rapid install new software on a cluster of macs.

I can add and manage my 40 iMacs in my computer lab easily

I have nothing to dislike about Apple Remote Desktop. It is great😁!!

The teachers in the

Easy to use and reliable when needed. Also safe.

Mot having enough controls using Remote Desktop.

Sharing and teaching someone else how to use their laptop

Has everything you need to manage a Mac remotely just like you are in front of it. Push software and updates on the background while user works. View screen and take full control if needed.

Only sort coming is when a Mac reboots you lose connection.

It can’t be be beat if you have Macs on your network.

It is like sitting infront of the

The ability to see and inventory all macOS machines on your subnet, and perform remote management and remote tasks.

Some of the UI needs a good improvement.

An amazing tool for deployment and management!

Mass deployment of software,