AOMEI Backupper Reviews

User Rating

4.3/5 (Based on 694 Ratings)

Rating Distribution

Excellent
79.5%
Very Good
2.7%
Average
0.1%
Poor
1.4%
Terrible
16.1%

User Sentiments

Ease of Use, Reliable Backup & Restore Functionality, Free Version Availability, Fast Backup and Restore Speeds

Occasional Software Bugs, Restrictive Licensing, Limited Customer Support, Backup Scheme Issues

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Review Summary

Users generally appreciate the ease of use and reliability of the backup software. It is praised for its user-friendly interface, straightforward setup process, and the wide range of backup options it offers, including full, incremental, and differential backups. The software's ability to schedule backups and create bootable rescue media is also seen as a plus. However, some users have reported issues with restoring backups, slow backup speeds, and occasional bugs or glitches in the software. Additionally, a few users have expressed concerns about the lack of certain advanced features found in competing products.

Pros

Userfriendly interface and straightforward backup process.
Extensive range of backup options and data sources supported.
Supports various storage devices, including local drives, NAS, and cloud storage.
Fast and efficient backup and restore speeds.

Cons

Occasional issues with incremental backups.
Lacks advanced features like bare metal recovery and file versioning.
Free version has limited features and functionality.
Customer support could be more responsive.

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Reviews

Nenad Popović

January 31, 2026 Source: Trustpilot.com

Licence transfer

Thanks to Mr. Owen Tan, the problem with transferring the license from the faulty computer to the new one was quickly resolved.

Unknown

January 30, 2026 Source: Trustpilot.com

That was customer service at its finest.

Thank you very much for your quick and professional help. The hard drives did indeed have different disk formats. With your information, I was able to help myself quickly and easily.

Although this was an obvious mistake on my part, I would suggest including this issue in the installation instructions.
The problem was not easy to spot because the target hard drive was used.

Volker Lonzius

January 30, 2026 Source: Trustpilot.com

Quick and friendly support by Larry. Best backupper I've ever tried. Much better as some perhaps more known programs.

Very good program

Richard Reagan

January 29, 2026 Source: Trustpilot.com

You rock!

You rock!

Thank for the quick reply and getting me up and running again!

Steve O'Brien

January 29, 2026 Source: Trustpilot.com

Fantastic Support - Thanks Megan

Megan (AOMEI Support Agent) was fantastic. Her responses were quick, on-topic, clear and simple. With her help I was able to resolve my issue first attempt.