Admiral Reviews

I had a problem with accessing certain website as according to these website i had a adblocker installed. The instruction how to solve this for my browser did not work. So I contacted the service desk asking what else could be the cause of this issue. I got an almost instant reply that solved my issue.

I want to give feedback on this excellent team. I contacted them for help with something yesterday and they responded with thought out solutions for me to try. Because I am not good with complicated instructions, they tried to simplify things for me. When I had to stop, because my brain froze on me, they encouraged me to come back to them when I want to. I did get a, sort of, solution to my problem. But the most important thing I got was kindness and reassurance. I am SOOO impressed with them and their excellent customer service and would highly recommend them.

Both of the people who attended to my request were very kind and took care of me promptly.

The Admiral Support Team patiently worked with me as we determined why I was having issues reading articles in The Healthy eMagazine. It took several days of testing various options, but we finally made it!

The suggestions made to enable me to solve my problem were clear and easy to follow and the end result was successful. The approach, too, was very friendly.

I was having a problem with a site that I was trying to whitelist. I had disabled my blockers but the site still kept telling me to whitelist. Admiral's Customer Love Support Team came to the rescue! They asked me to send a list of my Add-On's. After sending the list they emailed me and said to disable 5 of the extensions that were on my list. I did as Admiral's said to do and it worked. Fantastic! And one of the nicest aspects is that the Admiral's Customer Love Support Team had sent me emails that went to my spam folder, and I didn't see them, but the Support Team didn't give up. They emailed me again and it came to my regular email and I was able to do as they suggested with disabling the extensions to make it work. That is excellent service. I appreciate Kieran, Support Representative, his knowledge, expertise, diligence, and his patience with me. Admiral's Customer Love Support Team is second to none. Thank you so much!

Excellent and prompt customer support response from Sarah. She provided a smart analysis of the issue (and correct!) and the tools for me to fix it. Highly recommended.

Recently, I had the wonderful experience of working with an agent named Sarah, to resolve an issue with a Publisher. Sarah helped me, answered all my questions, communicated promptly and clearly and was so exceptionally, kind, patient, and genuinely caring about helping me. It was so outstanding to work with someone like her and receive her help. Thank you !!!

I was skeptical about this company at first. But Kieran was great at helping me. He walked me through the process to allow some ads. he was a great help.

They were quick to send me the information I needed to update my account. All my dealings with the support staff have always been positive.