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An integrated marketing platform
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87.4%
9.8%
0.6%
1.7%
0.6%
Comprehensive Marketing Tools, Excellent Customer Support, Robust Reporting & Analytics, Effective Lead Generation
Steep Learning Curve, Occasional Software Bugs, Outdated User Interface, Limited Campaign Templates
Overall, users praise ActiveDEMAND for its user-friendly interface, ease of setup, and comprehensive features. It is lauded for its robust marketing automation capabilities, including email marketing, lead scoring, and campaign management. Additionally, users appreciate its affordability, especially for small businesses and startups. However, some users have reported challenges with customer support and occasional technical glitches. Additionally, a few users have expressed concerns about the platform's reporting and analytics capabilities.
AI-Generated from the text of User Reviews
Once you are in the Agency program adding new clients is very straightforward, this allows all energies to go into getting a clients marketing both setup and traceable in very short order.
Additional metrics and custom report building was required for some B2B results to be effectively displayed. The A/D team was very helpful in this regard and we now have amazing B2B tracking on "a''" our marketing activites.
All marketing automation systems have a steep learning curve, understand that, be ready and yes it's well worth the effort.
As outlined above, we wanted to track results at the granular level, then roll them up from real-time reporting to week/week, month/month and rolling 12-month reporting. This has allowed us to focus on year-over-year results, and as the data is so granular we can actually see what is working and why, as well as what is not working and why. This ability to both see and leverage real time data has resulted in amazing B2B lead generation gains.
Now we will no longer set up a new client without Active Demand.
What are the best aspects of this product?
It is a great tool for online marketing.The call tracking capabilities are outstanding. The email marketing, landing pages, website visitor tracking, and social posting capabilities are added bonuses for us as well. ActiveDEMAND has all of the marketing tools in one package.
What aspects are problematic or could work better?
ActiveDEMAND offers a lot of capabilities, which can be a bit overwhelming at first. Initially there were not a lot of tutorials and online help. But this has changed since we adopted the product though.
What specific problems in your company were solved by this product?
We are marketing for fifteen businesses from one website, which is a complicated task. ActiveDEMAND made this task very easy and effective.
Are you a current user of this product?
Yes
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