Aceyus Reviews

User Rating

5/5 (Based on 1 Ratings)

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Reviews

Ryan P

July 6, 2020 Source: G2.com

Out of the box insights and visibility

What do you like best about Aceyus?

One of the easiest tools available in the space to have immediate visibility to your entire enterprise. Out of the box comes the majority of reporting needs and customization is simple for even more insight.

What do you dislike about Aceyus?

My current iteration has quite a few pieces of hardware to power it for a significant number of users (2k+). I'd rather be based in AWS or Kubernetes but I can't imagine that's not on the horizon in 2020

What problems is Aceyus solving and how is that benefiting you?

Having access to real time data provides all users visibility into how their specific areas of the business are performing. Being able to see trends and imbalances within the enterprise, allows for real time management of agents, skilling, and routing.

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