7shifts Reviews

User Rating

3.7/5 (Based on 119 Ratings)

Rating Distribution

Excellent
56.3%
Very Good
10.1%
Average
6.7%
Poor
3.4%
Terrible
23.5%

User Sentiments

User-Friendly Interface, Extensive Integrations, Efficient Scheduling, Effective Team Communication

Occasional App Crashes, Inconsistent Notifications, Limited Offline Functionality, Occasional Schedule Display Errors

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Review Summary

Overall, users appreciate 7shifts' user-friendly interface and its ability to streamline scheduling and communication for restaurants. The software is praised for its time-saving features, such as auto-scheduling, drag-and-drop functionality, and mobile app accessibility. While some users find the software affordable and reliable, others express concerns about occasional glitches, limited integration options, and customer support responsiveness. Additionally, pricing plans and features may require further customization to meet specific restaurant needs.

Pros

Easily create and manage employee schedules, ensuring efficient workforce allocation.
Streamlined communication platform for seamless interaction between managers and staff.
Mobilefriendly app allows employees to access schedules and update their availability on the go.

Cons

Limited integration options with thirdparty payroll and time tracking systems.
Occasional glitches and technical issues reported by some users.
The interface might be overwhelming for users not familiar with scheduling software.

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Reviews

Nicole

November 8, 2025 Source: Trustpilot.com

I used 7 shifts with my former…

I used 7 shifts with my former restaurant and immediately switch to new restaurant. 7 shifts is the best app for scheduling!

Elizabeth

November 4, 2025 Source: Trustpilot.com

This company has a great support staff…

This company has a great support staff that is accessible over a few channels. They’ve remained responsive and helpful during periods of high volume and have a resolution pipeline that keeps our account on their platform accessible and operational.

Michele Rapisardi

December 27, 2023 Source: Trustpilot.com

Marie was amazing to work with.

Date of experience: December 27, 2023

Kathleen McQuinn

December 26, 2023 Source: Trustpilot.com

Hands down the best scheduling platform…

Hands down the best scheduling platform for the money. Worth every penny more than those that offer less and worth every savings from those that taught more!!

Austin Wehunt

December 20, 2023 Source: Trustpilot.com

It's a blessing!

It sure does beat making schedules the old fashioned way. I really like the integration with my POS system and the ease of making sure I have all the information in one place when creating the schedule. Running a restaurant both as a chef and front of house manager leaves me very little time for anything. So having something like 7Shifts is honestly a blessing. Thanks! I would highly recommend using 7Shifts!

Michael A. Farace

December 20, 2023 Source: Trustpilot.com

Ease of use

Ease of use.

DANIEL J SCHULTHEIS

December 5, 2023 Source: Trustpilot.com

First time user and 7shifts has met or…

First time user and 7shifts has met or exceeded all my expectations of running my business.

Ricky L

October 17, 2023 Source: G2.com

"Super Intuitive"

What do you like best about 7shifts?

It makes communication with the team easy, everyone knows what assignments they have as well as many tools to trade, ask for time off, review shifts, etc. 7shifts has massively saved time with scheduling and also is a great form of communication with staff.

What do you dislike about 7shifts?

Nothing comes to mind, it takes some tweaking to learn things but it's very intuitive and easy to use once you figure it out.

What problems is 7shifts solving and how is that benefiting you?

It saves me from having staff sent texts questioning their assignments and requesting days off. It also has a very easy to read schedule design.

kristin b

October 17, 2023 Source: G2.com

"Easy and a great tool for employee communication"

What do you like best about 7shifts?

app access and the ease of communicating to employees and setting their schedule

What do you dislike about 7shifts?

Slow reload time on website when trying to open messages

What problems is 7shifts solving and how is that benefiting you?

Communicating to employees and scheduling their shifts all under one platform

Matt D

October 17, 2023 Source: G2.com

"This is extremely useful software for scheduling, time off requests, and overall assistance with HR."

What do you like best about 7shifts?

It's very easy to use, great UX/UI. The support has always been fast and helpful.

What do you dislike about 7shifts?

I don't have any. It's fantastic and I would happily recommend it!

What problems is 7shifts solving and how is that benefiting you?

It makes it easy to manage the scheduling and the payroll is extremely useful for HR. I would say that the solve is just an easy way to do things.

7shifts Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use 7shifts?

Review Summary

Pros

Cons

Nicole

Elizabeth

Michele Rapisardi

Kathleen McQuinn

Austin Wehunt

Michael A. Farace

DANIEL J SCHULTHEIS

Ricky L

kristin b

Matt D

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