2Checkout Reviews

User Rating

3.2/5 (Based on 1,947 Ratings)

Rating Distribution

Excellent
46.8%
Very Good
7.9%
Average
3.2%
Poor
3.3%
Terrible
38.8%

User Sentiments

Responsive Customer Support, Global Payment Processing, Ease of Use, Extensive Integrations

Account Restrictions, Slow Account Activation, Lack of Communication from Support, High Chargeback Fees

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Review Summary

Overall, users have mixed opinions about the product. While some appreciate its ease of use, reliability, and comprehensive features, others criticize its outdated interface, limited customization options, and occasional technical glitches. Users also express concerns about customer support, with some reporting slow response times and unsatisfactory resolutions. Some also find the pricing to be somewhat high compared to competitors.

Pros

Easytouse interface: Convenient and userfriendly design simplifies the checkout process.
Secure payment processing: Advanced security measures protect customer data and ensure secure transactions.
Multiple payment options: Supports various payment methods, including credit cards, PayPal, and local payment options.

Cons

Limited reporting capabilities: Reporting options could be more robust for detailed sales analysis.
Occasional technical issues: Some users have reported experiencing occasional technical glitches or disruptions.
Higher transaction fees: Transaction fees may be higher compared to some competitors, impacting overall processing costs.

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Reviews

Philippe Franco

December 15, 2025 Source: Trustpilot.com

Great people, great service

Have worked on several initiatives with members of 2Checkout and am always pleased with their professionalism and responsiveness. We always feel supported by their staff from running a project to needing on-the-fly help with their agents.

Werner Walter

December 15, 2025 Source: Trustpilot.com

We had some ongoing issues that needed…

We had some ongoing issues that needed to be addressed ...I really appreciate the 2checkout partnership and specifically Iana's personal effort and ownership of our the needed enhancements. I am very confident that the flow recommendations and resolution of requested corrections will allow for smoother transactions and happier end users and reseller partners moving forward!

Eleanor Vinas Dela Cruz

December 10, 2025 Source: Trustpilot.com

Payout

The issue was resolved immediately

John Dagelmore

October 17, 2025 Source: Trustpilot.com

Great service

Great service, used by years and highly recommended.

Kerish Products

September 17, 2025 Source: Trustpilot.com

Great experience overall

Great experience overall! The company provides excellent service and really cares about its customers. Everything worked smoothly, communication was clear, and I felt supported throughout the process. Highly recommended!

Sarah Keith

May 16, 2025 Source: Trustpilot.com

Ive been a client for many years

Ive been a client for many years. I greatly appreciate their service!

Oleg Gerasymchuk

May 14, 2025 Source: Trustpilot.com

Responsive support and reliable platform for software sales

I've been using 2Checkout since 2019 to sell software plugins internationally, and my experience has been very positive overall.

The platform is stable and reliable for handling global transactions, and their interface is clear and easy to work with.

Recently I needed to update the homepage address associated with my account, and while it's a protected field that requires verification, their financial operations specialist guided me through the process and completed the update correctly.

Support was responsive and helpful — a solid experience from start to finish.

Highly recommended for independent developers and digital product sellers.

Piettro Jewelry

May 12, 2025 Source: Trustpilot.com

My Issue Solved. Thank You.

Date of experience: May 12, 2025

Mate

April 25, 2025 Source: Trustpilot.com

Fast response

Fast response, good price and good products.

Juan Luis Gonzalez

January 20, 2025 Source: Trustpilot.com

Dynamic and Easy

Easy not only for our customers but also for us to administrate payments and feedback.