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What is ServiceLife and how does it work?
ServiceLife is field service management software for businesses that run recurring scheduled routes, such as pest control and lawn care. The system combines dispatch and drive-time scheduling, route optimization, a unified CSR inbox that brings calls, SMS, webchat and email for a customer into one thread, billing and payments through Square and Stripe including dispute handling, service contracts, compliance and chemical records, inventory, and business intelligence. All modules share a single customer record, which removes the reconciliation work created by running dispatch, customer messaging and billing in separate tools. Pricing is charged per route rather than per user. All 18 modules are included at every tier and seats are unlimited, so adding CSRs, technicians or managers does not change the cost. Rates are $50 per route per month for up to five routes, and $35 per route per month above that. ServiceLife was originally built as internal software for a pest control operation and used daily in that business before being offered commercially. It is web-based, with an Android app for field technicians.
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