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Tata Elxsi, a part of the Tata Group, is an IT and design company offering technology consulting, product design, development and testing services. It leverages emerging technologies to help its customers. Prior to Zoho Assist, Tata Elxsi had tested multiple remote support tools, but found them costly and time-consuming. Zoho Assist gave Tata Elxsi a browser-based HTML5 console experience, enabling instant maintenance support around the globe. This cost-effective and efficient tool enabled Tata Elxsi to serve its customers better.
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