How ooba homeloans reduced employee absenteeism by 50% in their Claims team

Since 2018, ooba’s teams have been using Hi5 as a tool for employee recognition tied to the values of their company. Through their newly redesigned Performance Management ecosystem, which was in pilot phase, employees were rewarded based on the recognition they had received from co-workers. The use of Hi5 during the pilot phase led to an organisation-wide adoption of Hi5. ooba has an extremely driven sales team and call centre, so what’s really great is that employees are not only recognised for the numbers they bring, but for living and behaving in a way that is aligned to the ooba values of Knowledge, FUN, Partnership and Challenge.