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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | Sigma is the next-generation of analytics for cloud data warehouses with a familiar spreadsheet-like interface that gives business experts the power to ask any question of their data no matter the query. When users take action in Sigma’s spreadsheet-like UI, Sigma automatically translates them into perfect SQL. All queries are run live against the cloud data warehouse, and the results are passed back to Sigma. Analyze data using Sigma’s familiar spreadsheet-like UI and formulas, and let Sigma do the rest. Sigma auto-translates all front-end actions into perfect SQL on the back-end. Unlike legacy BI and analytics tools, Sigma never moves, stores, caches, or copies your data. Say goodbye to data extracts and give teams complete yet secure access to insights. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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8 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Not Available
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Users praise Sigma for its user-friendly interface, ease of use, and ability to provide valuable insights and visualizations. They appreciate the platform's flexibility, customization options, and the ability to integrate with various data sources. Reviewers also highlight Sigma's excellent customer support, noting the responsiveness and helpfulness of the support team. Additionally, users value Sigma's affordability and pricing transparency compared to similar products. However, some reviewers mention occasional bugs and glitches, the need for improved documentation, and the desire for more advanced features and capabilities. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Sigma Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Not Available |
Videos |
+ 2 More
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Company Details | Located in: San Francisco, CA - 94103 | Located in: San Francisco, California Founded in: 2014 |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
Not available https://www.sigmacomputing.com/product/ |
Social Media Handles |
Not available |
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