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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | Panorama Necto is an autonomous data intelligence platform developed to increase ARPU, LTV, and retention using AI and analytics. It leverages unique techniques and Necto, a proprietary analytical platform of Panorama Company, to create bespoke analytical solutions for corporate customers in a variety of vertical industries. Necto is a contemporary self-service analytics platform that includes pre-built reports, dashboards, and predictive and prescriptive analytics. It can interface with your systems to turn corporate data into useful information. As a result, your revenues will grow, lifetime value will improve, and processes like Lead to Cash Optimization, Next Best Offer, Concept to Market Acceleration, and Next Best Action will become more efficient. Necto, Panorama's main BI solution, combines the finest of insight discovery, self-service analytics, configurable visualisation, user productivity, and enterprise-grade business intelligence. It provides tools for automated insight generation, data discovery, and anomaly detection. Users can construct beautiful dashboards without scripting using a large library of charts and infographics offered by Panorama. Users additionally get tools for KPI monitoring, alerts, and notifications that can be self-configured to suit each user's specific concerns. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 8 Fastest Growing # 10 Most Popular |
Total Features |
8 Features
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10 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Review Summary |
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Users widely commend Necto for its intuitive user interface, ease of use, and ability to generate insightful reports and visualizations. They appreciate the drag-and-drop functionality, customizable dashboards, and real-time data integration. Additionally, many reviewers highlight Necto's excellent customer support, praising their responsiveness and willingness to go the extra mile. However, some users mention limitations in data manipulation and customization options, suggesting room for improvement in these areas. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Panorama Necto Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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+ 4 More
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Videos |
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Company Details | Located in: San Francisco, CA - 94103 | Located in: New York, New York |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
+1.646.797.3201 https://www.panorama.com/ |
Social Media Handles |
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