Zendesk Explore vs Airboxr Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Explore

Business Intelligence Software

4.1 7 user ratings

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Airboxr

Business Intelligence Software

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Overview

Description

Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more

Airboxr software is a platform used to connect your Google spreadsheet to any data source and run SQL-style queries without code. Organize data from marketing sources and can connect your advertising data with one-click. Export data from your favorite app in minutes as per the user's requirements. Professionals, Small and Medium companies make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $49.0.

Free Trial Not Available
Starts at $9.0.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

68%
Momentum

60%
Popularity

63%

Features

Total Features	8 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 5 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.1/5 7 user ratings	Not Available
Ratings Distribution	Excellent 28.6% Very Good 57.1% Average 14.3% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $49.0.	Free Trial Not Available Starts at $9.0.
Pricing Plans Monthly Plans Annual Plans	Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month	Google Sheets Stack $9.00 $9.00 per user / month Marketing Stack $19.00 $19.00 per user / month Enterprise Stack $59.00 $59.00 per user / month
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Alternatives

	SAS Business Intelligence 4.4 Based on 252 Ratings Zendesk Explore Vs SAS Business Intelligence ibi Analytics Platform Zendesk Explore Vs ibi Analytics Platform Metric.ai 4.7 Based on 11 Ratings Zendesk Explore Vs Metric.ai Dundas BI 4.5 Based on 946 Ratings Zendesk Explore Vs Dundas BI Evidence	Sisense 4.4 Based on 2139 Ratings Airboxr Vs Sisense Tableau 4.4 Based on 3776 Ratings Airboxr Vs Tableau DOMO 4.3 Based on 1906 Ratings Airboxr Vs DOMO Board 4.3 Based on 908 Ratings Airboxr Vs Board Qlik Sense 4.2 Based on 4034 Ratings Airboxr Vs Qlik Sense
	View All Zendesk Explore Alternatives	View All Airboxr Alternatives