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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Freshservice

Service Desk Software

4.7 1,118 user ratings

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Overview

Description ViaCorex enables small organizations to boosts their sales by managing their clients, orders, and inventory in one place. The solution provides a digital product catalog, which displays high-res images of your stock, as well as detailed product descriptions. With ViaCorex’s integrated system with synchronization of inventory, order, customer, and supply data, you can more easily track and fulfill orders from one central location. ViaCorex’s Inventory Control feature allows you ensure you have the right amount of stock available, as well as reorder stock when you are running low. ViaCorex comes with CRM functionality to help you make sure that you have all the information you need to best serve your customers, and keep them returning to buy more products.With this software’s invoice financing capabilities, you can more easily create and send invoices to ensure you get paid on time. Read more Orderhive is an eCommerce automation platform that helps companies to save time and focus on growing their businesses. The platform makes it easy to automate tasks across various business operations. It also helps to automate daily tasks based on multiple preset triggers and desired actions, saving time and extra costs. Orderhive provides users with the knowledge of everything starting from inventory control to various other areas of stock management. It helps businesses to manage orders right from the warehouse until delivery to customers. Users can also avail of the same to manage backorders, accept multiple currencies and enhance team collaboration. For shipping management, it facilitates the lowest rates, real-time tracking, automates exception handling and allows integrations with over 200+ shipping carriers. Orderhive improvises production processes by helping manufacturers to easily handle advanced work, orders, bill of materials etc. It helps users to manage the purchasing process by introducing barcodes, automated PO creations, multi-currency transactions, etc. Read more Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more
Pricing Options
  • Free Trial Available
  • Starts at $91.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $44.99. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $19.0.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    88%
  • Momentum
    63%
  • Popularity
    76%
SaaSworthy Awards
Not Available
# 7 Fastest Growing # 7 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
4.3/5 359 user ratings
4.7/5 1,118 user ratings
Rating Distribution
Not Available
  • Excellent

    60.2%
  • Very Good

    25.6%
  • Average

    4.7%
  • Poor

    0.8%
  • Terrible

    8.6%
  • Excellent

    73.8%
  • Very Good

    21.5%
  • Average

    2.7%
  • Poor

    1.3%
  • Terrible

    0.8%
User Sentiments
    Not Available

    Excellent Customer Support, Multi-Channel Inventory Management, User-Friendly Interface, Affordable Pricing

    WooCommerce Integration Issues, Inconsistent Mobile Experience, Slow Customer Support Response Times, Occasional Software Bugs

    Intuitive User Interface, Extensive Features, Powerful Automation, Excellent Customer Support

    Inconsistent User Interface, Limited Asset Management, Poor Reporting, Mobile App Limitations

Review Summary
Not Available

Overall, users praise Orderhive for its user-friendly interface, comprehensive features, and excellent customer support. They appreciate the ease of setting up and managing their online store, as well as the ability to automate various tasks and integrate with other business applications. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the cost of the software. Additionally, some users have suggested improvements to the reporting and analytics capabilities.

From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $91.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $44.99. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $19.0.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Standart $91.00 $91.00 per month

Premium $171.00 $171.00 per month

Enterprise Custom

Free Free

Lite $44.99 $49.99 per month

Starter $134.99 $149.99 per month

Growth $269.99 $299.99 per month

Enterprise Custom

Starter $19.00 $29.00 per user / month

Growth $49.00 $59.00 per user / month

Pro $95.00 $115.00 per user / month

Enterprise $119.00 $145.00 per user / month

 
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View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ViaCorex screenshot
+ 6 More
New Product button
+ 5 More
Ticket counts
+ 6 More
Videos Not Available Video Thumbnail
+ 3 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Vilnius, Lithuania Located in: Newark, DE 19702 Located in: San Mateo, California Founded in: 2011
Contact Details

+370 626 20 400

https://viacorex.com/

Not available

https://www.orderhive.com/

+1 (866) 832-3090

https://www.freshworks.com/freshservice/

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