Viable vs Orbitrics Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Viable

Survey/ User Feedback Software

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Orbitrics

Survey/ User Feedback Software

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Overview

Description

Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products. Read more

Orbitrics is an experience management platform, helping out organisations refine their customer and employee wise experiences based on real-time data-driven decisions. The solution is suitable for businesses of all sizes. It helps users with survey setup, feedback capture, response analysis and acts on data as well. Businesses can utilise the advanced web platforms offred by Orbitrics to generate simple and efficient surveys on the go. They can proceed to collect customer wise feedback through phone, web and tablet. Also, a web-based dashboard made available within the platform helps organisations with an accurate customer-based feedback analysis in an efficient manner. Based on the showcased metrics, admins get to proceed with appropriate decisions in real-time. Organisations related to industries like hotels, market research, restaurants, spa and salon, healthcare etc find out Orbitrics of great use. Other essential features include multi-language support, email reports, net promoter score, deep analytics and offline mode. Read more

Pricing Options

Free Trial Available
Starts at $250.0. Offers Custom plan.

Free Trial Available
Starts at $19.0. Offers Free-forever and Custom plan.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

61%
Popularity

67%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

60%
Momentum

61%
Popularity

70%

Features

Total Features	5 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $250.0. Offers Custom plan.	Free Trial Available Starts at $19.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup $250.00 $250.00 per month Growth $500.00 $500.00 per month Enterprise Custom	Silver Free Gold $19.00 $19.00 per month Platinum $39.00 $39.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	RealFeedback Viable Vs RealFeedback UserFace Viable Vs UserFace GPTForm Viable Vs GPTForm UserFeedback traggr Viable Vs traggr	UserFace Orbitrics Vs UserFace easyfeedback 4.6 Based on 44 Ratings Orbitrics Vs easyfeedback UserFeedback QuestionPro 4.6 Based on 1235 Ratings Orbitrics Vs QuestionPro EventSurvey360 4.4 Based on 21 Ratings Orbitrics Vs EventSurvey360
	View All Viable Alternatives	View All Orbitrics Alternatives