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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. Read more Introducing Bridge: the ultimate solution for team collaboration and workflow management. As a professional, they understand the importance of gathering feedback from their users to continuously improve their products and services. With Bridge, they can effortlessly collect feedback, bug reports, and questions all in one convenient place. This Feedback Forms make it easy for their users to share their thoughts and insights, helping they gain valuable information to enhance their offerings. But they don't stop there this built-in Reward Program acknowledges and incentivizes users for their contributions, fostering a sense of community and collaboration. Gone are the days of sifting through multiple platforms to manage feedback. With Bridge, they can create, view, and reward feedback from a single, clean dashboard. This streamlined approach makes it simple for they to stay organized and on top of user feedback, ensuring that no valuable insight goes unnoticed. Don't let feedback slip through the cracks or miss out on the opportunity to reward their users for their contributions. Trust Bridge to provide they with a seamless and efficient feedback management solution that empowers they to make informed decisions and drive continuous improvement. Experience the ease and effectiveness of Bridge today. Read more
Pricing Options
  • Free Trial Available
  • UserVoice Offers Custom plan.
  • Free Trial Available
  • Starts at $9.00.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    87%
  • Momentum
    65%
  • Popularity
    77%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
11 Features
10 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 8 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 303 user ratings
    Not Available
    Rating Distribution
    • Excellent

      59.4%
    • Very Good

      37.6%
    • Average

      1.3%
    • Poor

      0.7%
    • Terrible

      1%
    Not Available
    Review Summary

    Users appreciate UserVoice for its user-friendly interface, customization capabilities, and ability to capture and organize customer feedback. Many find it easy to set up and use, with features that help gather valuable feedback from customers. The segmentation and prioritization tools are also praised, enabling efficient handling of feedback. However, some users have reported occasional technical glitches and a need for more advanced features and integrations. Additionally, the pricing plans may not suit all budgets, especially for startups and small businesses.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • UserVoice Offers Custom plan.
    • Free Trial Available
    • Starts at $9.00.
    Pricing Plans
    Monthly Plans Annual Plans

    UserVoice Custom

    Basic Others

    Pro $9.00 $9.00 per month

    Pro Max $24.00 $24.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots UserVoice screenshot
    + 3 More
    AI Analysis
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: San Francisco, CA - 94111 Founded in: 2007

    Not available

    Contact Details

    Not available

    https://www.uservoice.com/

    Not available

    https://get-bridge.com/

    Social Media Handles

    Not available

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