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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | Airbrake is an error and performance monitoring tool designed particularly for developers' requirements that delivers frictionless error monitoring and performance analytics. The platform delivers real-time error notifications, comprehensive contextual data about why errors occur, seamless workflow integrations, and application performance insights. Airbrake monitors your whole app stack and sends real-time notifications to your inbox or integrated messaging app. Airbrake notifiers are easy to set up and serverless, and have no influence on the speed of your code. Airbrake determines how many and which users were affected by a certain error, allowing you to focus on resolving the problem and minimising customer damage. Users can use Airbrake to link issues to releases and files, which will help them improve their development processes. Airbrake Issue Monitoring allows you to quickly analyse the specific steps that lead to an error, while also connecting with the tools your team already uses, such as GitHub and Slack. The Airbrake Deployment Tracking allows you to locate the code deployment that triggered a problem, investigate code flaws at the individual deployment level, and correlate fixed app issues to deployments. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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12 Features
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Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
Review Summary: Airbrake is lauded for its user-friendliness, stability, and extensive features. Praised for being intuitive and easy to set up, it offers a range of functionalities such as error and performance monitoring, real-time alerting, and root cause analysis. Its user interface is praised for its clarity and customizability, while its stability and uptime are seen as major strengths. Airbrake is also well-regarded for its strong customer support and its ability to integrate with various tools and technologies. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Essential $59.00 $59.00 per month Startup $129.00 $129.00 per month Growth $29.00 $29.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Backlog
4.6 Based on 399 Ratings |
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Screenshots |
+ 7 More
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+ 6 More
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Videos |
+ 1 More
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Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: San Francisco, California |
Contact Details |
Not available https://www.userback.io/ |
1-888-479-8323 https://airbrake.io/ |
Social Media Handles |
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