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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more GoTo Resolve
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Description | Upscope web-based remote access tool comes with multiple suitable remote control and support facilities as well. This software comes with many diagnostic tools to help early detection of issues that might otherwise interfere with the remote access functionalities. No extra installation is necessary to do for ensuring screen sharing with users of remotely located computers or devices. This software can be seamlessly integrated with Intercom and your present phone system. Users can highlight the spaces where the other person using a system at a remote location needs to click on. Upscope software features seamless remote control capabilities. Read more | Presto is a Remote Access Software that allows you to reveal your true self without having to switch on the camera. You may use a calendar to automatically indicate yourself as occupied, as well as display your weather, music (through Spotify), and other information. Pesto offers HD video and 4K screen sharing, as well as multiple screen sharing simultaneously. You may use screen share as a whiteboard and draw on it. You can arrange debates, speak in rooms, or send direct messages. Emojis, file attachments, GIFs, and more are available. Clients, other teams, and potential candidates can all be invited to a pesto room session. WebRTC is used to keep it safe. Admins have access to advanced permission controls. You get a live chat function that lets you connect in real-time with website visitors or with each other. You may send and receive files with it. It allows you to send and receive both attended and unattended assistance sessions. Furthermore, diagnostic tools are provided to assist with performance testing and network settings to uncover computer faults. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
Pricing Options |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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4 Features
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7 Features
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Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
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Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $15.00 $18.00 per user / month Startup $19.00 $23.00 per user / month Business $30.00 $36.00 per user / month Enterprise Custom |
Pesto Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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Dualmon Remote Access
4.8 Based on 210 Ratings
RemoteView
4.3 Based on 3 Ratings |
Supremo Remote Desktop
4.7 Based on 202 Ratings |
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Screenshots |
+ 1 More
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Not Available | Not Available |
Videos | Not Available |
+ 3 More
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Company Details | Located in: London, United Kingdom - W1F 8BH | Located in: San Francisco, California | Located in: Boston, Massachusetts |
Contact Details |
+44 20 3778 0432 https://upscope.io/ |
Not available https://pesto.app/ |
1 855 263 2838 https://www.goto.com/it-management/resolve |
Social Media Handles |
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