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Overview

Description TenantCloud is an online tenant management platform that makes it simple to accept payments online, promote unoccupied homes, and screen new renters. It enables you to screen prospective renters to ensure that you are renting to the right people. With TenantCloud, you can generate a screening report straight from an online rental application when a prospective renter submits one. You can simply choose the report type and buy it or have a renter pay for it. It facilitates background and credit check, as well as a search of National Eviction Records, to authenticate an individual's identity by checking their past evictions, criminal record, job history and schooling. You can check a possible tenant's credit score as well as a record of their credit history from a variety of sources, such as collection agencies, credit card companies, and banks, using a credit report. With a single click, you can offer your rental on your own marketing website as well as other listing websites like Trulia and Zillow. Additionally, you can accept rental applications online and choose the most qualified applicants. Read more TurboTenant is an online property management software for landlords. It offers the world’s easiest ways to screen tenants, market their rental, receive applications and collect rent online. This rental property management software saves time, money and headaches as individuals search for their next tenant. TurboTenant offers a credit check facility, making the tenants screening process easy. From a signed lease to condition reports, it allows tenants to keep and share all documents in one place. Furthermore, TurboTenant ensures renters sign legal forms from their phones or computers. This free property management software also takes care of rent payments and maintenance requests. To post Craigslist listings, TurboTenant makes it possible with only a couple of clicks. Landlords can also track their lead, applicant and lease information all in one place. Furthermore, professional flyers featured by TurboTenant can be showcased around the towns. The software with its expert team of professionals provides up-to-date market data which helps tenants to price their properties appropriately. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.50. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $35.00. Offers Free-forever plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.2/5 301 user ratings
4.3/5 148 user ratings
Rating Distribution
  • Excellent

    55.5%
  • Very Good

    28.2%
  • Average

    7%
  • Poor

    3%
  • Terrible

    6.3%
  • Excellent

    75%
  • Very Good

    9.5%
  • Average

    1.4%
  • Poor

    1.4%
  • Terrible

    12.8%
User Sentiments
    Not Available

    User-friendly interface, Extensive marketing and listing capabilities, Efficient tenant screening process, Comprehensive lease management tools

    Limited payment processing options, Inadequate customer support, Security vulnerabilities, Inaccurate lead generation

Review Summary

TenantCloud is a popular platform among landlords and property managers, praised for its affordability and user-friendly interface. Users highlight the ease of collecting rent payments online, managing maintenance requests, and generating reports. However, some users find the platform lacks certain features, such as robust CRM functionality, bank integration, and customizable listings. While the support team is generally responsive, concerns have been raised about inconsistent payment processing times and the recent removal of free tier options.

Overall, Turbo Tenant garners mixed reviews from users. Many users appreciate its user-friendly interface and time-saving features, such as online rent payments and automated late fee tracking. However, some users have encountered issues with the software, including glitches and unresponsive customer service. Additionally, there are concerns about the accuracy of some reviews, as some users suspect fake or incentivized reviews.

Pros & Cons
  • Effortless online rental application and screening process
  • Comprehensive background and credit checks for tenant verification
  • Seamless rental listing on multiple platforms
  • Limited features compared to more comprehensive property management software
  • May not be suitable for managing large portfolios
  • User-friendly interface and time-saving features
  • Streamlined tenant screening and application process
  • Integrated rent payment and maintenance request management
  • Occasional glitches and unresponsive customer service
  • Concerns about the accuracy of some user reviews
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $7.50. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $35.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic (Landlord) Free

Standard (Landlord) $7.50 $9.00 per month

Advanced (Landlord) $29.17 $35.00 per month

Basic (Tenant) Free

Basic (ServicePro) Free

Standard (ServicePro) $35.00 $35.00 per month

Landlords Free

Renters $35.00 $35.00 One Time Payment

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Chicago, Illinois Founded in: 2014 Located in: Fort Collins, Colorado Founded in: 2015
Contact Details

1-888-364-7408

https://www.tenantcloud.com/

Not available

https://www.turbotenant.com/

Social Media Handles

FAQs

What are the key differences between TenantCloud and TurboTenant?

TenantCloud focuses on tenant management, including screening, background checks, and rent collection, while TurboTenant offers a comprehensive property management suite with features like tenant screening, marketing, and maintenance management.

What are the alternatives to TenantCloud?

The top alternatives to TenantCloud are TurboTenant, Avail, Buildium, 123Landlord.com, and DoorLoop.

Which product is better for managing a large portfolio of rental properties?

TurboTenant offers a more comprehensive suite of features for managing a large portfolio of rental properties, including lead tracking, applicant screening, and maintenance management.

How do the tenant screening features of these products compare?

Both TenantCloud and TurboTenant offer tenant screening features, including background checks and credit checks. However, TurboTenant also offers a unique feature that allows tenants to sign legal forms from their phones or computers.

Can I integrate TenantCloud with other software?

The provided context does not mention any integration capabilities for TenantCloud.

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