SurveyStance vs Simplesat Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyStance

Survey/ User Feedback Software

5 2 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Simplesat

Survey/ User Feedback Software

4.9 190 user ratings

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Overview

Description

SurveyStance is a frictionless customer feedback/survey management portal available in three different segments namely, feedback kiosk, one-click feedback manager with QR codes and an email signature survey manager. With the feedback kiosk, companies can collect real-time feedback from individual clients in the form of emoticons. While the one-click feedback manager with QR code variant helps users scan QR codes as per convenience and start providing feedback on the go. Last but not the least, feedback through email signature surveys can be streamlined by embedding the survey within an email signature of choice. Top-notch organisations like SoFi, City of Memphis, Ford, Baskin Robins, General Mills depend on SurveyStance to get their day to day tasks streamlined. Survey specific information collected over the software is used to serve legitimate business interests, after seeking actual consent from the providers. The use cases go as to manage user accounts, protect services, post testimonials, facilitate account generation and login, forward administrative information and more. Read more

Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more

Pricing Options

Free Trial Available
Starts at $29.0. Offers Custom plan.

Free Trial Available
Starts at $109.0. Offers Custom plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

61%
Popularity

74%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

60%
Momentum

64%
Popularity

79%

Features

Total Features	12 Features	15 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	5/5 2 user ratings	4.9/5 190 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 85.8% Very Good 13.2% Average 1.1% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $29.0. Offers Custom plan.	Free Trial Available Starts at $109.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Feedback Kiosk Software $29.00 $29.00 per month Full Kiosk (Feedback Kiosk) $59.00 $59.00 per month Enterprise (Feedback Kiosk) Custom OneClick Feedback $29.00 $29.00 per month SMS Feedback $49.00 $49.00 per month	Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom
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Alternatives

	easyfeedback 4.6 Based on 44 Ratings SurveyStance Vs easyfeedback UserFace SurveyStance Vs UserFace FeedbackCorner UserFeedback SurveyRock 4.5 Based on 80 Ratings SurveyStance Vs SurveyRock	SatisMeter 4.8 Based on 42 Ratings Nicereply 4.7 Based on 756 Ratings Simplesat Vs Nicereply Liveform Simplesat Vs Liveform Couchsurvey Simplesat Vs Couchsurvey Zonka Feedback 4.8 Based on 110 Ratings
	View All SurveyStance Alternatives	View All Simplesat Alternatives