Waiterio vs SpotOn Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Waiterio

POS Software

4.7 20 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpotOn

POS Software

4.2 134 user ratings

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TouchBistro

POS Software

4.1 358 user ratings

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Overview

Description	Waiterio aims to make the working life of waiters and chefs much easier by helping to speed up the pace of taking customer orders, as well as improving the communication and collaboration with and in the kitchen. The way it works is that as soon as the waiter takes an order, the kitchen receives it and can start working on it, removing the need to take manual orders with a pen and paper. Using Waiterio you can customize your menu options and add photos, items, and categories. It also gives you a map of the tables in your restaurant so you can easily assign them. Using Waiterio, when someone takes an order from a client, this order is sent to all the staff, including other waiters and the chefs. The reporting functionality enables you to understand which dishes are most popular and which aren’t performing so well, as well as check revenue. Read more	SpotOn Restaurant is the lightning-fast POS system your business deserves, designed by people who know restaurants for people who run restaurants. Their team of experts will work closely with you to build a POS system to your unique requirements, so you can focus on whats important-creating an amazing experience for your customers. Their hardware is robust and reliable, ready for the demands of a hard-working environment. Read more	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more
Pricing Options	Free Trial Available Starts at $19.0. Offers Free-forever plan.	Free Trial Not Available SpotOn Offers Custom plan.	Free Trial Not Available Starts at $69.0.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 78% Reviews 83% Momentum 62% Popularity 80%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 75% Momentum 62% Popularity 83%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 88% Reviews 87% Momentum 60% Popularity 92%
SaaSworthy Awards	Not Available	Not Available	# 2 Highly Rated # 5 Fastest Growing

Features

Total Features	6 Features	12 Features	10 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 3 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available	Available

Reviews & Ratings

User Rating	4.7/5 20 user ratings	4.2/5 134 user ratings	4.1/5 358 user ratings
Ratings Distribution	Excellent 75% Very Good 20% Average 5% Poor 0% Terrible 0%	Excellent 69% Very Good 10.3% Average 6.2% Poor 3.4% Terrible 11%	Excellent 56.1% Very Good 25.1% Average 4.6% Poor 3.9% Terrible 10.4%
Review Summary	Not Available	Overall, SpotOn receives positive feedback from users. Many reviewers appreciate its user-friendly interface, comprehensive features, and helpful customer support. The POS system is praised for its ease of use, detailed reporting capabilities, and seamless integration with other business tools. Additionally, users commend SpotOn's marketing and loyalty programs for effectively attracting and retaining customers. While some users have experienced occasional technical glitches, the majority of reviewers find SpotOn to be a reliable and valuable solution for their business needs.	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.
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Pricing

Pricing Options	Free Trial Available Starts at $19.0. Offers Free-forever plan.	Free Trial Not Available SpotOn Offers Custom plan.	Free Trial Not Available Starts at $69.0.
Pricing Plans Monthly Plans Annual Plans	Free Free Extra Small $19.00 $19.00 per month Small $39.00 $39.00 per month Medium $59.00 $59.00 per month Large $99.00 $99.00 per month Extra Large $159.00 $159.00 per month	Custom plan Custom	TouchBistro $69.00 $69.00 per month
	View Detailed Pricing	View Detailed Pricing	View Detailed Pricing

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