81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more GoTo Resolve
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Sponsored
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Zoho Assist
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Description | Pilixo Remote Access web-based remote access & control software is designed using HTML5 Platform. This software is known to offer the fastest HTML5 based remote software solution to its users. It offers seamless remote control facility where users can perform tasks on remote computers with equal ease and confidence. The diagnostic tools available help in easily identifying issues and addressing the same in less time. Users can transfer files as well with the help of Pilixo Remote Access. Sharing screens and collaborating with others virtually is painless, quick and no extra complicated installation is required. Screen sharing and screen recording feature further improve its utility value. Read more | Splashtop Business Access is a remote desktop solution for business professionals and small teams. The cloud infrastructure is hosted on AWS to provide a secure network and computing environment with firewalls, data encryption, and DDoS mitigation. Easily transfer files between computers. You can drag-and-drop files between computers and you can also transfer files without starting a remote session. Select the file you need from your remote computer and print it on your local printer instantly. No need to transfer files or fax printed documents. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more | Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly. Read more |
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SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 4 Fastest Growing # 3 Most Searched |
Total Features |
5 Features
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7 Features
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7 Features
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8 Features
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Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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User Sentiments |
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Ease of Use, Affordable Pricing, Fast Connection Speed, Reliable Remote Access Multiple Monitor Limitations, Occasional Connection Drops, Complex Initial Setup, Slow File Transfer Speeds |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation |
Review Summary |
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Users praise Splashtop Business Access for its ease of use, fast performance, and reliable remote access capabilities. It is particularly valued for its ability to provide secure and seamless remote desktop control, file transfer, and remote printing. Reviewers highlight its intuitive user interface, quick setup process, and compatibility with various devices and operating systems. Additionally, its customer support is commended for its responsiveness and helpfulness. However, some users mention occasional connectivity issues and the need for more granular control over user permissions. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pilixo Remote Access Custom |
BUSINESS ACCESS SOLO $5.00 $5.00 per month BUSINESS ACCESS PRO $8.25 $8.25 per user / month BUSINESS ACCESS PRO VOLUME LICENSES $4.54 $4.54 per user / month |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
Free Free Standard (Remote Support) $10.00 $12.00 per user / month Professional (Remote Support) $15.00 $18.00 per user / month Enterprise (Remote Support) $24.00 $28.00 per user / month Standard (Unattended Access) $10.00 $12.00 per user / month Professional (Unattended Access) $15.00 $18.00 per user / month |
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View Detailed Pricing
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Dualmon Remote Access
4.8 Based on 210 Ratings
Splashtop Business Access
4.9 Based on 662 Ratings Pilixo Remote Access Vs Splashtop Business Access |
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Screenshots |
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Videos |
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Company Details | Located in: Coral Springs, Florida - 33067 | Located in: San Jose, California | Located in: Boston, Massachusetts | Located in: Pleasanton, CA Founded in: 1996 |
Contact Details |
Not available https://www.pilixo.com/remo/ |
+1.408.861.1088 https://www.splashtop.com/business |
1 855 263 2838 https://www.goto.com/it-management/resolve |
+1 (888) 900-9646 https://www.zoho.com/assist/ |
Social Media Handles |
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