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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers. Read more | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more |
Pricing Options |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
14 Features
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13 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Individual, Team or Organisation plan $25.00 $30.00 per user / month Consultant or Enterprise Plan $40.00 $50.00 per user / month |
Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.1 Based on 9 Ratings |
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Screenshots |
+ 4 More
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+ 2 More
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Videos |
+ 2 More
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Company Details | Located in: Perth, Western Australia | Located in: Palo Alto, California Founded in: 2013 |
Contact Details |
+61 8 9468 9792 https://www.sparkchart.com/ |
Not available https://delighted.com/ |
Social Media Handles |
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