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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description A self-described Customer Experience Platform, Sitecore Experience Platform offers its users exceptional digital experience personalised to match the needs of the clients. Sitecore is a Content Management System (CMS) that combines customer data, AI, and analytics to foster customer satisfaction. It enables users to create remarkably personalised customer experiences in real-time, over multiple channels of their choice. Sitecore Experience Platform also furnishes its clients with the ability to create multilingual content and connect with customers all over the world with a multisite facility. To enhance the digital experience, this software helps users carry out native analytics, optimisation and testing in real-time. To reduce the burden of channel management, Sitecore Experience Platform with its headless CMS deliveries lets users create content only once and display it across multiple channels and devices of their choice. Moreover, Sitecore AI auto-personalisation is an intuitive feature that observes visitor trends besides modifying content and elements to provide a unique experience. Apart from these, the crypto-jackingSitecore Experience Platform also facilitates seamless marketing automation, site personalisation, as well as authentic deployment options. Read more Episerver Digital Experience Platform is an online-based Digital Experience Platforms (DXP) Software. Create compelling, targeted content at a speed and scale that adapts rapidly to changes in the market. The solution is fully integrated and specifically designed for modern eCommerce, content, merchandising, and marketing. And because it’s built on the cloud, it’s easily extensible to your existing technology so you can get started, without starting over. Everyone is unique. Customers expect to be treated as such. Deliver tailored recommendations, 1:1 personalization, and test what works for each individual. Customers get what they need, and you do too. Read more
Pricing Options
  • Free Trial Not Available
  • Sitecore Experience Platform Offers Custom plan.
  • Free Trial Not Available
  • Episerver DXP Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    75%
  • Momentum
    62%
  • Popularity
    65%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Online
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 272 user ratings
4.7/5 24 user ratings
Rating Distribution
  • Excellent

    41.9%
  • Very Good

    45.2%
  • Average

    10.3%
  • Poor

    1.5%
  • Terrible

    1.1%
  • Excellent

    70.8%
  • Very Good

    29.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Flexible and Customizable Platform, Powerful Personalization Features, Robust Content Management System, Extensive Integration Capabilities

    Steep Learning Curve, Slow Experience Editor Performance, Complex and Expensive Upgrades, Lack of Comprehensive Documentation

    Not Available
Review Summary

Overall, users are satisfied with the platform's ease of use, integration capabilities, and ability to personalize customer experiences. They appreciate the robust analytics and reporting features, which provide valuable insights into customer behavior and campaign performance. The platform's ability to automate marketing tasks and streamline workflows has also been praised. However, some users have expressed concerns about the platform's pricing, suggesting that it may be too expensive for smaller businesses or organizations with limited budgets. Additionally, a few users have encountered difficulties with the platform's user interface, particularly when attempting to navigate complex features or customize settings.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Sitecore Experience Platform Offers Custom plan.
  • Free Trial Not Available
  • Episerver DXP Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard Custom

Corporate Custom

Enterprise Custom

Digital Experience Platform Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Sitecore Experience Platform
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Located in: New York, New York
Contact Details

Not available

https://www.sitecore.com/products/sitecore-experience-platform

+1 603 594 0249

https://www.episerver.com/products/dxp

Social Media Handles

Not available

Not available

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