Shiftboard vs WhenToWork Comparison

Shiftboard

Employee Scheduling Software

4.3 224 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WhenToWork

Employee Scheduling Software

4.5 257 user ratings

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Overview

Description

Shiftbord is an employee scheduling platform that enables its users to build smart schedules, providing the workers with the necessary information. The software even helps managers to keep their operations running smoothly. The software is produced around the hourly workforce where real-time communication, staff scheduling, along with the ability to adjust the day-to-day operations quickly. Users can automate and improve their hourly workforce operations, avail lower labor costs, increase the productivity of users, ensure compliance to labor laws and deliver an enhanced quality of service. It helps the organizations to avoid the chaos that leads to costly errors and missed opportunities with the help of automation. One is also provided with detailed reports, analytics, and the ability to integrate with various systems through the tools offered by the software. The highly configurable software, along with an in-depth understanding of scheduling and workforce management ensures increased productivity, lowering of labor costs, and improved worker retention. Read more

WhenToWork is an online employee scheduling system that allows managers to log in and set up schedules quickly using proprietary "AutoFill" feature that considers not only employee availability, but also their work time preferences. Also let employees log in and see schedules and even trade shifts and find replacements if you like. All services and mobile apps are included in one low subscription fee. Read more

Pricing Options

Free Trial Available
Shiftboard Offers Custom plan.

Free Trial Available

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

84%
Momentum

64%
Popularity

75%

Features

Total Features	7 Features	9 Features
Common Features for All	Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Drag and drop Builder Has a pick-and-drop feature for easier designing Employee Portal User panel for employees to view, manage their information and requests Employee Timeclock Seamlessly record time in/out of the shifts and export timesheets to payroll platform. Real-time Reporting Allows users to check campaign real-time status as it happens Reminders Sends important reminders through email to attendees Shift Swapping Allow employees to exchange shifts with other qualified employees conveniently. Staff Notification Alerts the employee via email, text, and push notifications upon any new events or changes. Workforce Forecasting Automatically predict future workforce needs based on historical data and proactively plan for shortcomings. It illustrates the staffing plan for a specific time period to effectively address both understaffing and overstaffing concerns. + 4 More - Show Less	Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Drag and drop Builder Has a pick-and-drop feature for easier designing Employee Portal User panel for employees to view, manage their information and requests Employee Timeclock Seamlessly record time in/out of the shifts and export timesheets to payroll platform. Real-time Reporting Allows users to check campaign real-time status as it happens Reminders Sends important reminders through email to attendees Shift Swapping Allow employees to exchange shifts with other qualified employees conveniently. Staff Notification Alerts the employee via email, text, and push notifications upon any new events or changes. Workforce Forecasting Automatically predict future workforce needs based on historical data and proactively plan for shortcomings. It illustrates the staffing plan for a specific time period to effectively address both understaffing and overstaffing concerns. + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 224 user ratings	4.5/5 257 user ratings
Rating Distribution	Excellent 42% Very Good 46% Average 9.4% Poor 1.3% Terrible 1.3%	Excellent 58.4% Very Good 31.9% Average 7.8% Poor 1.6% Terrible 0.4%
User Sentiments	Ease of Use, Mobile Accessibility, Effective Scheduling Management, Improved Communication Limited Customization Options, Confusing User Interface, Notification Issues, Tedious Shift Scheduling Process	Ease of scheduling, Efficient shift trading, User-friendly interface, Effective communication features Outdated design, Mobile app limitations, Inconvenient bulk actions, Occasional performance issues
Review Summary	Shiftboard, a cloud-based workforce management solution, garners mixed reviews across various platforms. While some users appreciate its user-friendly interface, robust scheduling capabilities, and mobile app functionality, others criticize its limited customization options, occasional glitches, and subpar customer support. Many reviewers agree that Shiftboard excels in simplifying shift scheduling and time tracking, but some express concerns regarding its inability to handle complex scheduling scenarios and the need for improved reporting and analytics features.	WhenToWork is generally well-received by users, with many praising its ease of use, helpful features like scheduling, time tracking, and payroll management, and excellent customer support. However, some users have expressed concerns about occasional technical glitches and a learning curve for new users. Additionally, pricing has been mentioned as a potential drawback, with some users finding it expensive compared to similar software. Overall, WhenToWork is a reliable and user-friendly workforce management solution that offers a wide range of features to help businesses streamline their operations.
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Pricing

Pricing Options	Free Trial Available Shiftboard Offers Custom plan.	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Basic Custom Professional Custom Enterprise Custom	WhenToWork Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

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